As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems.While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications. Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems.We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field. You must be a self-starter and goal-driven team player with solid organizational skills, excellent customer service skills through verbal and written communication, and a keen attention to detail.TrainingYou will be provided with training for all aspects of the job regarding Reynolds based products. Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training. Additional training resources and opportunities are available for self-starting individuals wishing to excel.RequirementsRequires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbingMust be able to identify colors necessary to terminate and inspect Cat 6 cablesMust be willing and able to sit at desk or be on your feet and walk for entire duration of shift2-year IT degree or equivalent experienceA+ Certification is a plusMust have a flexible work schedule with ability to work evenings or weekends with travel as neededMust have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five yearsWe strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:Medical, dental, vision, life insurance, and a health savings account401(k) with up to 6% matchingPaid vacation, sick days, and holidaysReynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.Company Perks, IncludingProfessional development and trainingPromotion from withinAssociate discounts for cell phones, cars, computers, entertainment, and much moreFacility Amenities, IncludingAn onsite dining facility offering complimentary breakfast and lunchAn onsite medical centerA wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate FoundationReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.#J-18808-Ljbffr
Reynolds and Reynolds is an industry leader in developing software and business forms for the automotive industry. These products enable car dealerships to operate more efficiently and effectively in a competitive marketplace.
Our people are the key to our ongoing success. We foster an environment that allows our associates to grow professionally through challenging work, developmental training classes and an emphasis on promotion from within. We strive for an ideal work setting by providing state-of-the-art facilities and amenities, such as on-site cafés and fitness centers, sports leagues, and participation in local charitable activities.
To learn more about what it’s like to work at Reynolds, please visit our blog at http://life.reyrey.com!