IT TECHNICAL SUPPORT ANALYST 1, 2 or 3 (Elections)
Salary
$3,895.00 - $7,011.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
223761
Department
DOS-Secretary of State
Opening Date
07/22/2026
Closing Date
8/5/2026 11:59 PM Central
About this Job
The mission of the Secretary of States office is to serve the public by meeting its legal responsibilities of collecting, securing and communicating information that enhances commerce, ensures the integrity of Louisianas elections and preserves, presents and makes accessible government information essential to Louisianas operations and its recorded history.
Come join the Elections Operations Technical Support Team and provide frontline IT support and rapid troubleshooting to election staff, ensuring all technical voting systems are operational and compliant.
Minimum Qualifications
Three years of experience in information technology; OR
Six years of full-time work experience in any field plus one year of experience in information technology; OR
An associates degree in information technology plus one year of experience in information technology; OR
A bachelor's degree plus one year of experience in information technology.
A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
Provide technical support for all elections statewide.
Maintain multiple virtual network environments.
Train and support end users on all software/hardware.
Training and support in GIS.
Monitor network attached devices.
Maintain compliance of elections and voting laws.
Technical support on Election days.
Programming and testing for voting equipment.
Position-Specific Details:
Division: Elections - Hardware, Software, Auditing & Programming / One (1) vacancy
Appointment Type: Probational or Promotional
Career Progression: This position may be filled as an IT Tech Support Analyst 1, 2 or 3.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Contact Information:
For further information about this vacancy, contact:
Ashley Rathcke, HR Specialist
Secretary of State Nancy Landry
Human Resource Division
P. O. Box 94125
Baton Rouge, LA 70804-9125
ashley.rathcke@sos.la.gov
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave - Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
01
Have you completed twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field from a regionally accredited institution?
02
If you answered "yes" to the previous question, please type each course name, semester hours earned, and the accredited university. If you answered "no", type N/A. Example: CSC 1110 - Computer Science Essentials - 3 hrs - LSU
Required Question
Employer State of Louisiana
Address 1201 N 3rd St
Baton Rouge, Louisiana, 70802
Phone (866) 783-5462
Website http://agency.governmentjobs.com/louisiana/default.cfm