$180,000–$200,000 Per Year
Artificial Intelligence (AI), Asset Management, Cloud Computing, Communication Skills, Communication Systems, Customer Support/Service, Desktop PC, Driver's License, Help Desk, Information Technology & Information Systems, Laptop PC, Legal, Mobile Devices, Network Support, On Call, On Site Support, PBX (Private Branch eXchange), Sales/Support Engineering (SE), Service Delivery, Software Administration, Software Engineering, Software Patches, Team Lead/Manager, Team Player, Technical Leadership, Technical Support, Telephony, VoIP (Voice over IP)
IT Technical Field Engineer
Function
Infrastructure & Cloud
Type
Contract
Salary
Infrastructure & Cloud
Victoria
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8-week daily rate contract (potential extension), Melbourne CBD, 5 days on-site
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Must have Driver Licence and access to car
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Broad role across EUC support, Networking, and Telephony
This is a great opportunity for a Technical Field Engineer to join a busy, collaborative team supporting a multi-site environment, delivering high-quality support on-site.
About You
- Strong communication skills, with the ability to provide excellent customer service across all levels of the business
- Experience in end user/field support in enterprise environment (3+ years preferred)
- Good understanding of networking fundamentals and troubleshooting connectivity issues
- Experience supporting core infrastructure including rack inspections, cable management, patching
- Experience supporting technologies VoIP and legacy PABX telephony systems
- Full driver's licence and access to a vehicle required
About the Role
- Provide Level 2 and 3 end user support across desktops, laptops and mobile devices
- Deliver both remote and face-to-face support across multiple sites
- Troubleshoot hardware, software and network-related issues to restore services quickly
- Support a range of technologies including end user devices, communications systems and site-based infrastructure
- Manage and track incidents through to resolution, ensuring strong user communication throughout
- Participate in an after-hours on-call roster as part of the support team
Why Join
- Opportunity to work across a diverse, multi-site environment
- Join a collaborative team delivering critical support services
- Work within an organisation focused on making a meaningful impact
Apply now!
Finn Sayce
Principal Recruitment BDM - Infrastructure, Cloud & DevOps
Apply now
https://www.aplitrak.com/?adid=Zmlubi4xNTc4MS4xMzE3NUBtYXJzaGFsbG1jYWRhbWF1LmFwbGl0cmFrLmNvbQ
Apply Now
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