IT Technical Engineer Miami, FL-on site, 25%-40% travel to other Kaseya site $70 per hour on C2C or $60/Hr on W2 Job Title: IT Technician Responsibilities: 1. Technology Assessment: Evaluate the current state of technology infrastructure, including networking, audio/visual, multimedia, conference room equipment, and end-user technologies in corporate branch offices. 2. Systems Engineering: 3. Technical Consultation: Provide expert advice on necessary technical requirements, upgrades, and improvements to enhance security, efficiency and performance in these environments. 4. System Installation and Configuration: Install, configure, and upgrade hardware and software systems as needed. 5. Network Management: Set-up, manage, and troubleshoot network infrastructure, ensuring reliable connectivity and security. 6. Multimedia and AV Support: Maintain and support audio/visual and multimedia equipment, ensuring optimal functionality. 7. User Training: Train branch office staff on the use of new technologies and systems, ensuring they are comfortable and proficient. 8. Documentation: Create and maintain detailed documentation of assessments, recommendations, and implemented solutions for branch offices. 9. Travel: 25%-40% travel (US Domestic). Preferred Skills: 1. Security Knowledge: Understanding of cybersecurity principles and practices. 2. Technical Skills: Proficiency in a wide range of technologies. a. Systems Engineering Proficiency: Strong understanding of systems engineering principles, including the design, integration, and management of complex systems. Ability to analyze and optimize system performance and reliability. b. Networking: Proficiency in setting up, managing, and troubleshooting network infrastructure. c. Audio-Visual and Multimedia: Expertise in maintaining and supporting AV and multimedia equipment. d. End-User Technologies: Skilled in configuring and supporting various end-user devices and software. 3. Problem-Solving: Strong analytical skills to diagnose and resolve technical issues efficiently. 4. Communication Skills: Excellent verbal and written communication skills to interact effectively with non-technical staff and provide clear recommendations. 5. Adaptability: Ability to handle multiple tasks and adapt to changing priorities in a fast-paced environment. Qualifications: 1. Education: Degree or certification in Information Technology, Computer Science, or a related field. 2. Experience: 5 - 10 years experience in a combination of IT support, infrastructure systems and tools, network management, and multimedia systems.