IT/Technical Architect

WHO WE ARE & WHAT WE DO

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the regions healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the regions only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs, and more than 50 affiliated physician practices.

HOW YOULL MAKE AN IMPACT

Principal IT advisor to Tallahassee Memorial HealthCare (TMH) for acquiring and developing emerging technologies. Responsible for the technology direction supporting the strategic planning effort. Recommends technological infrastructure standards necessary to achieve strategic imperatives. Responsible for planning, designing, and implementing the acquired hardware and/or software components for new technology projects. Utilizes security measures to safeguard access to IT assets. Works within and across departments to design leading-edge, cost-effective technology or application solutions. Conceptualizes, architects, designs, implements, and supports integrated solutions to satisfy the institutional business requirements while conforming to defined IT standards and regulations. Creates and delivers proposals and gathers quotes needed to provide total ownership costs for solutions. May act as manager responsible for scheduling other architects and/or technician assignments and assessing budgetary needs. May conduct computer support colleague evaluations. May coordinate future direction on technical issues, such as obsolete software.

BEHAVIORAL CRITERIA

Interfaces extensively with senior management team (e.g., IT directors, department heads, etc.) on business, systems architectural, and technical issues. Advises, analyzes, researches, designs, installs, and implements products or complex technology or application solutions for a business unit or the entire enterprise. Demonstrates extensive knowledge of industry, technology, and strategy trends for data, voice, and their convergence. Responsible for the complete integrity of a solution. Develops the integrated technology requirements project plan.

NOTE: Erroneous decisions or recommendations would typically result in serious program/project delays, and failure to achieve critical organizational objectives and affect the image of the organization's technological capability.

REPORTS

Director/Information Technology (IT) Infrastructure Services (JC: 241301) [a.k.a. Director/IT Planning & Quality]

Supervises: To be determined [TBD]

WHAT YOULL NEED TO APPLY

Required Education: Bachelor's degree in computer science or a related technical field. Human Resources (HR) may substitute applicable experience for education on a 1:1 basis. Experience substituted for education will not be applied toward the minimum experience requirement below.

Required Experience: Five (5) years of experience in infrastructure architecture and engineering.

Required Certification/License/Registry: None

BEHAVIORAL CRITERIA

PREFERRED QUALIFICATIONS:

• Two (2) or more industry standard certifications/credentials, including (but not limited to) Microsoft Certified Solutions Expert (MCSE), Certified Novell Engineer (CNE), Cisco Certified Network Associate (CCNA), and Microsoft Azure Solutions Architect
• Five (5) or more years of experience documenting policies, procedures, and systems architecture
• Six (6) or more years of experience in network or operating systems technologies
• Experience in testing automation and configuration management
• Experience with Citrix load balancers and cloud load balancers (such as Azure Load Balancer (LB) and F5)
• Experience with cisco network equipment, including Cisco Nexus/Catalyst Switches and firewalls
• Experience in disaster recovery technologies, such as Zerto, Microsoft Automated System Recovery (ASR), VMWare Site Recovery Manager (SRM), and data replication
• Strong understanding of web security
• Good understanding of application authorization (AuthZ) and authentication (AuthN) patterns
• Familiar with protocols such as Hypertext Transfer Protocol (HTTP), Secure Sockets Layer (SSL)/Transport Layer Security (TLS), and Domain Name System (DNS)
• Knowledge of database technologies including Non-Structured Query Language (NoSQL) and Microsoft Structured Query Language (MSSQL)
• Knowledge of infrastructure, network, and applications security standards and best practices
• Knowledge of telephony/wide area network (WAN) communications networks and protocols (Multiprotocol Label Switching (MPLS)/Session Initiation Protocol (SIP))
• Knowledge of software-defined wide area network (SDWAN) concepts, products, and technologies
• Knowledge of WAN acceleration products and technologies
• Skilled in data center technologies, including converged/hyper-converged infrastructure
• Skilled in cloud architecture, including hybrid cloud, infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS)
• Skilled in networking protocols and technologies, including (but not limited to) Internet Protocol (IP), Ethernet, virtual private network (VPN), broadband, Layer 2/3, Voice over Internet Protocol (VoIP), Global Server Load Balancing (GSLB), and DNS
• Skilled in local area network (LAN)/WAN technology, including software-defined network (SDN), SDWAN, and WAN acceleration

IF YOU ARE INTERESTED IN BECOMING A PART OF TMHS LEGACY OF QUALITY & COMPASSIONATE HEALTHCARE, WE WANT TO KNOW YOU. PLEASE SUBMIT YOUR APPLICATION & RESUME TODAY! WE LOOK FORWARD TO SPEAKING WITH YOU.

• Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.