Technical Support Specialist (Level 1) Pilsen Wellness Center
Chicago, IL
Full-Time
$45,000 per year Site 2319 South Damen Avenue Chicago IL 60629 Schedule Monday - Friday 9:00am- 5:00pm Job Summary Pilsen Wellness Center is seeking a dedicated technical support specialist to work with the IT Director, IT team members, and maintenance staff to maintain, improve and expand the IT infrastructure for Pilsen Wellness Center, Inc. Responsibilities - Troubleshoot and resolve PC hardware/software
- Deploy/install/maintain PC hardware/software, office telephones and related equipment
- Support the IT Director and team in maintaining a reliable, efficient IT environment for all agency staff and clients
- Provide technical support over the phone, email, remotely or on site to agency staff.
Qualifications - High school diploma and 2 or more years of experience troubleshooting PC hardware/software, basic network, and printing problems in a work environment.
- Ability to work well with all levels of internal management, staff and vendors
- Bilingual (English/Spanish) preferred
- Project coordination skills
- Strong technical experience
Compensation & Benefits - Salary: $45,000 annually
- 403(b) retirement plan
- Health, Dental, Vision, and Life Insurance
- Paid Time Off (PTO)
About Us Pilsen Wellness Center is a community-based organization providing culturally responsive behavioral health and social services. Pilsen Wellness Center is an Equal Opportunity Employer (EOE).
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