Business Solutions, Computer Servers, Computer Systems, Customer Support/Service, Desktop Environments, Desktop Hardware, Desktop PC, Hardware Repair, Identify Issues, Information Technology & Information Systems, Information Technology Software, Laptop PC, Network Software, Network System Hardware, Network Systems, Peripheral Hardware, Software Administration, Systems Administration/Management, Technical Support
Advanced System Support
Seeking an individual to perform a wide range of advanced system support duties in a support desk/applications/desktop/field environment. Candidate would provide effective support for enterprise, client/server, desktop computer systems, network systems and business applications along with providing information technology support to Department of Human Assistance specific applications.
Candidate should have the ability to:
- Operate, maintain, and perform repairs on information technology equipment and software.
- Perform complex duties related to troubleshooting, configuring, performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests.
- Operate, maintain and perform repairs personal computers and peripherals
- Assist with imaging, set up, and deployment for a PC/Laptop telework deployment and monitor upgrade throughout the Department of Human Assistance.