IT Systems Analyst I*

County of San Bernardino

San Bernardino, CA

JOB DETAILS
SALARY
$68,536–$94,203.20 Per Year
SKILLS
Administrative Skills, Asset Management, Asset Management Software, Business Administration, Cisco Network Systems, Cloud Computing, Communication Skills, CompTIA - Computing Technology Industry Association, Compensation and Benefits, Computer Maintenance, Computer Science, Configuration Management, Conservation, Content Management, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Data Recovery, Desktop Environments, Desktop Virtualization, Disaster Recovery, Employee Benefits, Endpoint Security, Enterprise Endpoint, Enterprise Protection, Establish Priorities, Facilities Management, Firewalls, Hardware Repair, Human Resources, ISA Standards, Identify Issues, Identity Data Management, Information Technology & Information Systems, Internet Security, Inventory Management, Life Insurance, Linux Operating System, MCSA - Microsoft Certified Systems Administrator, MCSE - Microsoft Certified Systems Engineer, Management of Information Systems/Technology (MIS), Microsoft Active Directory, Microsoft Exchange Server, Microsoft Hyper-V, Microsoft IIS Web Server (Internet Information Services), Microsoft Product Family, Microsoft SQL Server, Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Windows System Administration, Mobile Devices, Multitasking, Network Administration/Management, Network Routers, Network Security, Network Switching, Performance Analysis, Peripheral Hardware, Presentation/Verbal Skills, Problem Solving Skills, Procurement Management, Project Development, Project/Program Coordination, Project/Program Management, Public Administration, Security Information and Event Management (SIEM), Security Infrastructure, Short Messaging Service (SMS), Software Administration, Software Development, System Center Configuration Manager (SCCM), Systems Administration/Management, Systems Analysis, Team Player, Technical Support, Time Management, Unix Operating Systems, User Account Administration, User Documentation, VMWare, Virtual Machine (VM), Vision Plan, Wide Area Network (WAN), Writing Skills
LOCATION
San Bernardino, CA
POSTED
8 days ago

IT Systems Analyst I*

Salary

$68,536.00 - $94,203.20 Annually

Location

Throughout San Bernardino County, CA

Job Type

Full-time

Job Number

26-01675CS-01

Department

Innovation and Technology Department

Opening Date

06/06/2026

Closing Date

6/22/2026 5:00 PM Pacific

  • Description
  • Benefits
  • Questions

The Job

The Innovation and Technology Department (ITD) is recruiting for an IT Systems Analyst* who administer, maintain, and support enterprise information technology systems and infrastructure. Incumbents may be responsible for managing endpoint devices and related technologies; administering Microsoft cloud-based services; supporting identity and access management systems; maintaining virtual desktop environments; monitoring system performance and security; managing hardware and software assets; and providing technical support within a professionally administered network environment.

Duties may include:

  • Administering and supporting Microsoft Intune, Microsoft Configuration Manager (SCCM), and other endpoint management solutions.
  • Supporting Microsoft 365 and Windows 365 cloud environments.
  • Maintaining Active Directory and user account administration.
  • Supporting Virtual Desktop Infrastructure (VDI) environments.
  • Monitoring and managing systems using enterprise management and security tools such as Tanium, CoreView, Cisco Umbrella, and Cisco Identity Services Engine (ISE).
  • Maintaining hardware and software asset inventories and related management systems.
  • Troubleshooting and resolving system, software, and device-related issues.

Official job title: Automated Systems Analyst I; for a more detailed description of job duties, refer to the Automated Systems Analyst I job description.

EXCELLENT BENEFITS!

To review the job-specific benefits, refer to:

Summary of Benefits

Memoranda of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.

Availability: Some positions require availability for night, swing, weekend, holiday, and on-call shifts. Indicate availability on application.

Sponsorship: San Bernardino County is not able to consider candidates who will require Visa sponsorship at the time of application or in the future.

Minimum Requirements

Candidates must meet the required Experience AND Education to qualify.

REQUIRED EXPERIENCE:Two (2) years of full-time equivalent professional or technical experience within the last five (5) years supporting and maintaining enterprise information technology systems in a professionally administered network environment.

Experience must include one or more of the following:

  • Endpoint management systems (e.g., Microsoft Intune, Microsoft Configuration Manager/SCCM, Tanium)
  • Microsoft 365 or Windows 365 administration
  • Active Directory administration
  • Virtual Desktop Infrastructure (VDI)
  • Network access and security platforms
  • Hardware and software asset management systems

REQUIRED EDUCATION:Thirty (30) semester (45 quarter) units of completed coursework from an accredited college, university or technical school in Information Technology or Business/Public Administration - OR - completion of a Microsoft Certified Systems Engineer, or Microsoft Certified Fundamentals, Microsoft Certified Systems Administrator or Cisco Certified Network Administrator certificate or CompTIA certificate.EDUCATION SUBSTITUTION: One (1) additional year of qualifying experience may substitute for the required education/certification.

Desired Qualifications

The ideal candidate will possess:

  • Bachelors degree in Computer Science, Information Technology, or related field.
  • 5+ years of proven experience supporting and administering enterprise systems
  • Strong knowledge of local and wide area network environments.
  • Familiarity with software development methodologies and coding languages.
  • Ability to work independently and as part of a collaborative team.
  • Effective communication skills, both written and verbal.
  • Ability to manage multiple tasks and prioritize effectively.

Selection Process

Examination Procedure:

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure:

Please complete and submit the online employment application and supplemental questionnaire for consideration before the deadline: 5:00 PM PST, MONDAY, JUNE 22, 2026. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation:

If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans Preference:

Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans Preference points. For details and instructions on how to request these points, please refer to the Veterans Preference Policy.

For more important details, review the Applicant Information and County Employment Process.

Administrative Services Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits* for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

  • Retirement benefits subject to change.

01

PLEASE READ THE BELOW STATEMENT

Instructions: The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position, as well as in a competitive evaluation of qualifications. It is in your best interest to be as thorough as possible in your responses. Resumes will NOT be reviewed to determine qualifications. Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted. Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.

  • I have read and understand the above statement.

02

Fire/Special Districts: Indicate your availability and preference for referral to vacancies in the County Fire District and Special Districts Departments. We recommend that you review the compensation plans and MOUs applicable to these positions. They are available on the San Bernardino County MOU website or by clicking HERE.

  • I am available for referral to County vacancies only.
  • I am available for referral to Fire District and Special Districts Department vacancies only.
  • I am available for referral to both County and Special Districts and Fire District vacancies.

03

Education: Indicate your education information below.

If you are providing course work, include the following information: School Name, Course Number, Course Title, Units and type (semester/quarter). Example: CSCI 1-Computer Science I, CSUSB, 4 qtr units.

If you have a completed degree, include the following information: Degree Completed (Bachelor, Master, etc.), Major, and School Name. Example: Bachelor, Computer Science, CSUSB.

If none, indicate N/A.

04

Certificates: List any IT certificates you possess, the date received, and the number of hours required for completion of each certificate. If none, indicate N/A.

05

Do you possess at least 2 years of professional experience within the last five (5) years supporting and maintaining Microsoft servers, network infrastructure or other automated systems, including software applications, in a professionally administered network?

  • Yes
  • No

06

Do you possess at least 2 years of technical experience within the last five (5) years supporting and maintaining Microsoft servers, network infrastructure, or other automated systems, including software applications, in a professionally administered network?

  • Yes
  • No

07

Minimum Experience: Briefly describe your experience maintaining enterprise information technology systems in a professionally administered network environment. In your response, include the name of your employer, months and/or years performing this type of work, and relevant job duties. Ensure the employer is clearly listed in the Work Experience section of your application. If none, indicate N/A.

08

Network and Systems Administration: Indicate where you have at least 12 months of experience within the last five (5) years in an enterprise environment. Select all that apply.

  • Microsoft Windows Server
  • Microsoft Active Directory
  • Microsoft SQL Server
  • Microsoft Exchange Server
  • Microsoft Internet Information Services (IIS)
  • Microsoft Internet Security & Acceleration (ISA)
  • Microsoft Systems Management Server (SMS) or Microsoft Systems Center Configuration Manager (SCCM)
  • Domain Name System (DNS)/DHCP
  • UNIX, Linux
  • Enterprise Backup/Restore/Disaster Recovery
  • Virtual Machine (VMware and/or Hyper-V)
  • Network Routers and/or Switches
  • Tanium
  • Microsoft System Center Suite
  • SmartDeploy
  • Mobile Device Management
  • CoreView
  • Enterprise Firewall & Content Manager
  • Security Information and Event Management (SIEM)
  • Virtual Desktop Infrastructure
  • None of the above

09

Endpoint Management Experience: Describe your experience administering enterprise endpoint management solutions, such as Microsoft Intune, Microsoft Configuration Manager (SCCM/MECM), Tanium, or similar technologies. In your response include the systems used, your responsibilities, and the length of your experience, name of your employer(s), and dates of employment. Ensure the employer is clearly listed on Work Experience section of your application. If none, indicate N/A.

10

Microsoft Technologies Experience: Describe your experience supporting or administering Microsoft technologies, including Microsoft 365, Windows 365, Active Directory, Azure/Entra ID, or related platforms. In your response, include the specific technologies used, your role in supporting them, the name of your employer(s), and dates of employment. If none, indicate N/A.

11

Infrastructure and Security Experience: Describe your experience supporting enterprise infrastructure and security technologies, such as Virtual Desktop Infrastructure (VDI), Cisco Umbrella, Cisco Identity Services Engine (ISE), endpoint security solutions, or similar systems. In your response, include the name of your employer(s), dates of employment, and other relevant duties. If none, indicate N/A.

12

Technical Support and Asset Management: Describe your experience troubleshooting and resolving hardware, software, and connectivity issues, as well as managing hardware and software inventories, asset management systems, or technology lifecycle processes. In your response, include the name of your employer(s), dates of employment, and other relevant duties. If none, indicate N/A.

13

Project Experience: Check the boxes below to indicate your experience managing IT projects. Select all that apply.

  • Experience as a lead over an IT project such as a major upgrade or large PC deployment.
  • Planning IT projects and identifying project steps/tasks to be completed.
  • Developing project timelines.
  • Coordinating projects with others such as customer, vendors, purchasing, facilities management, or other departments to order items or schedule work.
  • Working with outside vendors.
  • Other
  • None of the above

14

Do you possess experience providing tier 2 desktop support?

  • Yes
  • No

15

Indicate your years of experience maintaining, repairing, and troubleshooting computer peripherals.

  • 4+ years of experience
  • 3 years of experience
  • 2 years of experience
  • Less than 1 year of experience
  • No experience

16

Indicate your years of experience researching, analyzing, and recommending hardware solutions.

  • 4+ years of experience
  • 3 years of experience
  • 2 years of experience
  • Less than 1 year of experience
  • No experience

17

Indicate your years of experience researching, analyzing, and recommending software solutions.

  • 4+ years of experience
  • 3 years of experience
  • 2 years of experience
  • Less than 1 year of experience
  • No experience

18

Indicate your years of experience administering network user accounts, and security groups.

  • 4+ years of experience
  • 3 years of experience
  • 2 years of experience
  • Less than 1 year of experience
  • No experience

19

Indicate your years of experience installing new and/or upgrading existing information systems.

  • 4+ years of experience
  • 3 years of experience
  • 2 years of experience
  • Less than 1 year of experience
  • No experience

20

Indicate your years of experience designing, implementing, and troubleshooting networks.

  • 4+ years of experience
  • 3 years of experience
  • 2 years of experience
  • Less than 1 year of experience
  • No experience

21

Indicate your years of experience developing user manuals and procedures.

  • 4+ years of experience
  • 3 years of experience
  • 2 years of experience
  • Less than 1 year of experience
  • No experience

22

Indicate your years of experience developing and implementing controls for monitoring information systems.

  • 4+ years of experience
  • 3 years of experience
  • 2 years of experience
  • Less than 1 year of experience
  • No experience

23

Indicate your years of experience using a software management system such as SCCM.

  • 4+ years of experience
  • 3 years of experience
  • 2 years of experience
  • Less than 1 year of experience
  • No experience

24

Indicate your years of experience using an asset and inventory tracking system.

  • 4+ years of experience
  • 3 years of experience
  • 2 years of experience
  • Less than 1 year of experience
  • No experience

25

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

  • I acknowledge that I have read, understood, and agree to the above.

26

ATTENTION GMAIL USERS

We have become aware of an increase in Gmails spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. To access the guide, download the Gmail Filter Setup Instructions (PDF). Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.

  • I understand

27

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.

Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

  • I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

Employer San Bernardino County

Address 175 West Fifth Street, 1st Floor

San Bernardino, California, 92415-0440

Phone (909) 387-8304

TTY Users: 711

Website http://www.sbcounty.gov/jobs

About the Company

C

County of San Bernardino