IT System & Microsoft 365 Administrator

Webull is a leading digital brokerage platform built on next generation global infrastructure. At Webull, we believe that everyone should have an equal opportunity to control their own financial future. Our vision has always been to empower individual investors with the tools and resources they need to succeed financially. This commitment remains at the heart of everything we do. From low-fee trading and robust market data to advanced analytical tools, we are committed to providing a seamless, top-tier trading experience.

About The Role & Team

We're looking for an experienced and solutions-oriented IT Systems & Microsoft 365 Administrator to support and scale our corporate technology environment as we continue to grow as a leading fintech organization. This role will focus on Microsoft 365 administration, endpoint management, network infrastructure, security operations, and IT automation across multiple office locations. You'll serve as the senior technical escalation point for our Helpdesk team while partnering closely with vendors and internal stakeholders to improve reliability, security, and employee experience. This is an excellent opportunity for someone who enjoys balancing hands-on technical work with infrastructure planning, process improvement, and cybersecurity initiatives.

In This Role, You Will

Microsoft 365 & Identity Management

Administer and optimize our Microsoft 365 environment including Exchange Online, Teams, SharePoint, and OneDrive

Manage Azure AD / Entra ID, Conditional Access policies, and identity security controls

Support email security, data protection, and compliance initiatives

Develop PowerShell automations for user management, reporting, and operational efficiency

Infrastructure & Network Operations

Support and improve office network infrastructure across multiple locations

Partner with external IT vendors and MSPs on firewall, routing, VPN, and network configuration projects

Assist with change management and infrastructure documentation

Help maintain secure and scalable systems that support business growth

Endpoint & Technical Support Leadership

Serve as the Tier 3 escalation point for complex IT issues

Manage and improve endpoint management tools including Microsoft Intune and Jamf Pro

Create documentation and best practices to support Helpdesk operations

Mentor junior IT team members and help improve troubleshooting processes

Security & IT Projects

Respond to security incidents and support ongoing cybersecurity initiatives

Assist with phishing simulations, employee security awareness efforts, and endpoint compliance

Monitor infrastructure performance and investigate system alerts or anomalies

Lead or support IT projects such as office expansions, system migrations, and infrastructure upgrades

The Skills You Bring

Bachelor's degree in information technology, Computer Science, or a related field required

2 to 4+ years of experience in Systems Administration, Microsoft 365 Administration, or advanced IT Operations roles

Relevant technical certifications preferred, such as Cisco CCNA or equivalent networking certifications

Microsoft Azure certification preferred, such as AZ104 Microsoft Azure Administrator Associate or similar cloud administration credentials

What Makes You Stand Out

Microsoft, CompTIA, Cisco, or Jamf certifications

Strong experience supporting enterprise level Microsoft 365 environments, including user administration, security, collaboration tools, and troubleshooting

Experience supporting fintech, financial services, or regulated environments

Familiarity with security operations, SIEM tools, or compliance frameworks

Why Webull?

Webull is more than a fintech company-we're a global community of innovators, collaborators, and trailblazers. Headquartered in St. Petersburg, FL, Webull operates in 14 regions worldwide, serving over 20 million users. At Webull, your ideas matter, your voice is heard, and your work makes a real impact.

Investing in our people is a top priority for us, which is why we have a comprehensive benefits package that includes:

Comprehensive Health Coverage: 100% paid medical and dental insurance for employees and dependents, vision insurance, and more!

Financial Support: 401(k) match, commuter benefits for NY positions, and short-term disability coverage.

Work-Life Balance: Generous time off that increases with tenure, paid parental leave, personal days, sick time, volunteer days and company holidays.

Wellness & Pet Care: Fitness and wellness benefits, plus pet insurance for your furry friends.

Investing in Your Future: We provide tuition reimbursement to help you pursue relevant degrees, certifications, and training that align with your career goals.

Dynamic Office Perks: Catered breakfast (every Monday) & lunches (every Friday), fully stocked kitchens, and monthly happy hours to connect and collaborate.

This role is based in our New York City office (44 Wall Street, NYC), where in-person collaboration fuels growth, mentorship, and innovation. At Webull, we're committed to fair, equitable, and transparent compensation. The base salary range is $80,000-$100,000 annually, plus a discretionary bonus and full benefits. Final offers consider experience, location, and relevant qualifications.

EEOC Statement

Webull is an equal opportunity employer. We're committed to building a diverse and inclusive team where all backgrounds, perspectives, and talents are valued.