IT Support Technician

Kforce Inc

Bethlehem, PA

JOB DETAILS
SKILLS
Customer Relations, Customer Support/Service, Desktop Hardware, Detail Oriented, Hardware Installation, Microsoft Windows Desktop, Microsoft Windows System Administration, Peripheral Hardware, Resolve Customer Issues, Technical Support, Time Management
LOCATION
Bethlehem, PA
POSTED
30+ days ago

Kforce has a client in Bethlehem, PA that is seeking an IT Support Technician for a 4-month contract role. Schedule: Monday-Friday, 8:00 AM - 4:30 PM.

Role Overview: We are seeking an IT Support Technician to provide hands-on technical support. This role will focus heavily on imaging, deploying, and replacing PCs and terminals in professional settings, as well as resolving end-user issues through a ticket-based support model. The ideal candidate is detail-oriented, comfortable working around staff, and able to deliver excellent customer service in fast-paced environments.

Key Responsibilities:

  • Image, configure, and deploy PCs and terminals across local locations
  • Replace and install workstations and peripherals
  • Provide ticket-based IT support, responding to and resolving end-user issues in a timely manner
  • Troubleshoot Windows desktop, hardware, peripheral, and connectivity issues
  • Work efficiently and discreetly in active settings with minimal disruption
  • Document incidents, resolutions, and equipment changes in the ticketing system
  • Escalate complex technical issues to appropriate teams as needed
  • Deliver professional, customer-focused support staff

About the Company

K

Kforce Inc

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Financial Services
FOUNDED
1962
WEBSITE
http://www.kforce.com/