Arena Staffing is a leading provider of staffing and workforce solutions for companies of all sizes. We specialize in helping businesses find the right talent to support their growth and success. With a focus on building strong relationships and understanding our clients' unique needs, we deliver exceptional services and results.Job OverviewWe are seeking an experienced IT Support Specialist to join our team on a full-time, contract-to-hire basis. In this role, you will provide technical support and assistance to our employees and clients, ensuring their technology needs are met and issues are resolved in a timely manner. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer service-oriented mindset.Key ResponsibilitiesProvide technical support to employees and clients, troubleshooting hardware, software, and network issuesSet up and configure new computers, printers, and other devices as neededInstall and maintain software applications and updatesMonitor and maintain computer systems and networks to ensure optimal performanceRespond to help desk tickets and resolve issues in a timely and efficient mannerTrain employees on new software and technology as neededCollaborate with other IT team members to identify and implement process improvementsMaintain accurate records of IT equipment and inventoryKeep up-to-date with the latest technology trends and advancements to provide the best support possibleQualificationsBachelor's degree in Computer Science, Information Technology, or related fieldMinimum of 2 years of experience in IT support or a similar roleStrong knowledge of Windows and Mac operating systemsExperience with Active Directory, Exchange, and Office 365Knowledge of networking principles and troubleshooting techniquesExcellent problem-solving and communication skillsCustomer service-oriented with a strong focus on providing a positive user experienceAbility to work independently and in a team environmentStrong time-management skills and ability to prioritize tasks effectivelyWhy Work for UsAt Arena Staffing, we value our employees and strive to create a positive and supportive work environment. As an IT Support Specialist, you will have the opportunity to work with a dynamic team, gain valuable experience, and contribute to the success of our company. We offer competitive compensation, benefits, and opportunities for growth and development.If you are passionate about technology and enjoy helping others, we want to hear from you! Apply now to join our team as an IT Support Specialist and take your career to the next level.#J-18808-Ljbffr