IT Support Specialist

Reyes Holdings LLC

Orlando, FL

JOB DETAILS
SKILLS
Accounting, Apple iPad, Audiovisual, Citrix Product Family, Desktop PC, Distribution Services, High School Diploma, Identify Issues, Incident Management, Information Technology & Information Systems, Laptop PC, Management Reporting, Mobile Devices, On Site Support, Printers, Purchasing/Procurement, Sales, Software Administration, Technical Support, Transportation Routing, Willing to Travel
LOCATION
Orlando, FL
POSTED
30+ days ago

Responsibilities

Position Summary:The IT Specialist is primarily responsible for providing technical on-site and remote support to employees.

  • This position will require traveling to our distribution center in Kissimmee*

Position Responsibilities:

  • Support of RBG applications, including but not limited to RAS (Route Accounting & Settlement) software, selling & delivery, routing & dispatch, surveys, Print Shop, Citrix, and iPad solutions for various location(s)
  • Support, troubleshoot, and resolve local hardware and network issues related to desktops, laptops, iPads, printers, mobile devices, and A/V equipment
  • Manage and maintain end-user assets, including desktops, laptops, and mobile devices; oversee procurement, setup, troubleshooting, and lifecycle management
  • Work with IT Service Center and other IT groups to support issues with a high degree of responsiveness; provide efficient escalation of issues where appropriate to IT team members
  • Provide accurate incident & problem management reporting as required by using IT Service Center ticketing system
  • Other projects or duties as assigned

Qualifications

Required Education and Experience:

  • Associate's Degree with 0 to 2 years of related experience or High School Diploma/General Education Degree with 3 plus years of specific experience

Preferred Education and Experience:

  • Bachelor's Degree

Essential Information for Our Employees

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees, and our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Company policy prohibits discrimination and harassment against any applicant or employee based on any status or basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Please note, if you are an employee in the US moving from one position to another, you may be subject to additional background screening based on the requirements of the new role.

About the Company

R

Reyes Holdings LLC

Reyes Holdings, aligned with leading brewers and foodservice providers, delivers the best-known brands and widest variety of food and beverage items to retailers around the world. Annually, the company delivers over 406 million cases of high-quality beer and food products from more than 90 warehouses in the U.S., Canada, and Ireland as well as Puerto Rico, Central and South America. Today, Reyes Holdings is the 25th largest privately held company in America and one of the largest privately held companies in Chicago with more than 10,300 employees and annual sales in excess of 12 billion dollars. We are dedicated to providing a challenging and rewarding work experience with opportunity for growth.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Restaurant/Food Services
FOUNDED
1956
WEBSITE
http://www.reyesholdings.com/