IT Support Specialist

Surge Staffing

Memphis, TN

JOB DETAILS
SALARY
$50,000–$60,000
SKILLS
Communication Skills, Customer Support/Service, Desktop Administration, IBM AS-400 Server, Identify Issues, Laptop PC, Life Insurance, Lift/Move 40 Pounds, Microsoft Office, Microsoft Windows Operating System, Microsoft Windows System Administration, Multitasking, Organizational Skills, Printers, Problem Solving Skills, Software Administration, Systems Administration/Management, Technical Support, Time Management, Vision Plan, Wireless Communications
LOCATION
Memphis, TN
POSTED
14 days ago

Now Hiring: IT Support Specialist (On-Site – Memphis, TN)

We're looking for a hands-on IT Support Specialist to join a growing team in Memphis. This is a great opportunity for someone who enjoys being the go-to problem solver and working directly with end users in a fast-paced environment.

What You'll Do:

• Serve as the first point of contact for technical support (in-person, phone, email)

• Troubleshoot hardware, software, and peripheral issues

• Install, configure, and upgrade systems (Windows 11 environment)

• Support desktops, laptops, printers, and basic networking

• Provide clear communication and timely issue resolution

What We're Looking For:

• 2+ years of IT support or technical support experience

• Strong knowledge of Microsoft Windows OS & Microsoft Office

• Solid hardware troubleshooting skills

• Basic understanding of wired/wireless networking

• Ability to multitask and stay organized in a fast-paced setting

• Strong communication and customer service mindset

Additional Info:

• Light exposure to AS400 (training provided)

• Some light travel may be required

• Ability to lift up to ~40 lbs

Compensation & Benefits:

• 401(k) + company match

• Health, dental, vision, and life insurance

• Paid time off

Schedule: Monday–Friday (on-site role)


About the Company

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Surge Staffing