IT Support Specialist II

Kansas State University

Manhattan, KS

JOB DETAILS
SALARY
$20.30–$28.84 Per Hour
SKILLS
Apple Macs, Computer Hardware, Computer Science, Computer Systems, Computer Workstations, Desktop PC, Fast Food, Hardware Administration, Hardware Installation, Hardware Repair, Identify Issues, Information Technology & Information Systems, Linux Operating System, Mathematics, Microsoft Windows Operating System, Network Configuration Management, Network Connectivity, Network Support, Physics, Problem Solving Skills, Remote Access, Research Laboratory, Social Sciences, Software Administration, Software Installation, State Laws and Regulations, Technical Research, Technical Support, Training/Teaching
LOCATION
Manhattan, KS
POSTED
8 days ago
The College of Arts & Sciences is seeking a full-time Research IT Support Specialist II to provide advanced IT support for faculty research and specialized computing environments.

About This Role

The Information Technology Support Specialist II provides IT support for research in the College of Arts and Sciences, with half of the role dedicated to the James R. Macdonald Laboratory (JRM Lab) in the Department of Physics. The JRM Lab conducts advanced atomic, molecular, and optical (AMO) physics research at Kansas State University.

This position is the primary contact for workstation support, including hardware and software installation, maintenance, troubleshooting, upgrades, and resolution of technical issues. The role also delivers essential desktop and network support and serves as the first point of contact for technical needs in research laboratories across the college.

About Us

The College of Arts & Sciences is home to 20 departments that span the arts and humanities, social and behavioral sciences, and natural and quantitative sciences. An arts and sciences education prepare students for a lifetime of career success, professional responsibility, and personal fulfillment while enriching society. The college teaches critical thinking, promotes understanding of how the world works, and provides opportunities to imagine a better future. Learn more at https://artsci.k-state.edu/

Worksite Description

This position is On-site.

All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.

What You'll Need to Succeed

Minimum Qualifications:

  • Requires a high school diploma (or equivalent) and two years of relevant experience. Requirements may be met through a combination of education and experience.

Preferred Qualifications:

  • Bachelor’s degree in computer science or any quantitative science or math discipline
  • Three years IT experience. Knowledge of Windows, Mac, Linux and IOS operating systems, network connectivity/configuration to remote drives and remote access, acquisition and installation, computer hardware repair/replacement

Sponsorship eligibility:

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship

How to Apply

Please submit the following documents:

  1. CV or Resume
  2. Cover letter detailing your experience, qualifications, and interest in the position
  3. Contact information for three professional references

Application Window

Applications close on: August 7, 2026

Anticipated Hiring Pay Range

$20.30 - $28.84/hour

About the Company

K

Kansas State University