Core4ceIT Support Specialist II1279-383Core4ce is hiring an IT Support Specialist to join the team in San Antonio, Texas.Responsibilities:Monitor and answer service desk calls and emails to assist customers requiring technical supportHandle calls, emails, and tickets assigned prior to escalating to other teams or leadershipAdd detailed work notes to all assigned tickets until resolved or escalated to another teamProvide status updates when requestedMove, setup, and/or install IT hardware for customersTroubleshoot and repair/resolve various issues/requests for peripheral devicesInstall, troubleshoot, and resolve software issues/requestsProvide desk-side end user support when necessaryUpdate and document inventory changes when necessary* This position is designed to be flexible, with responsibilities evolving to meet business needs and enable individual growth.Requirements:Current Security+ certificateAbility to pass Tier III Suitability security investigationKnowledgeable with Microsoft Windows, basic networking concepts, PC hardware, and COTS softwareMust be able to lift 50 lbs2 years of professional experience in information technology or a directly related fieldProven experience providing IT support to users via phone, email, and/or in personProven experience supporting enterprise hardware, software, and peripherals, specifically Microsoft Office productsPreferred:Bachelor's degree from an accredited universityAdditional IT certifications such as A+, Network+, ITIL, etcWhy Work for Us?Core4ce is a team of innovators, self-starters, and critical thinkers—driven by a shared mission to strengthen national security and advance warfighting outcomes.We offer:401(k) with 100% company match on the first 6% deferred, with immediate vestingComprehensive medical, dental, and vision coverage—employee portion paid 100% by Core4ceUnlimited access to training and certifications, with no pre-set cap on eligible professional developmentTuition assistance for job-related degrees and coursesPaid parental leave, PTO that grows with tenure, and generous holiday schedulesGot a big idea? At Core4ce, The Forge gives every employee the chance to propose bold innovations and help bring them to life with internal backing.Join us to build a career that matters—supported by a company that invests in you.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, disability, veteran status, age, genetic information, or other legally protected status.San Antonio, Texas, United StatesFull-Time/RegularAll qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.PI284742388#J-18808-Ljbffr