IT Support Specialist II

Kratos Defense & Security Solutions Inc

Birmingham, AL

JOB DETAILS
SKILLS
Administrative Skills, Computer Maintenance, Computer Security, Computer Systems, Corporate Policies, Dental Insurance, Establish Priorities, Hardware Installation, Identify Issues, Linux Administration, Multitasking, Network Configuration Management, Network Systems, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Registered Nurse (RN), Secret Clearance, Security Clearance, Software Installation, Software Upgrades, Standard Operating Procedures (SOP), Stock Purchase Plans, Systems Administration/Management, Team Player, Technical Leadership, Technical Support, Time Management, Top Secret Clearance, United States Citizen, Vision Plan, Writing Skills
LOCATION
Birmingham, AL
POSTED
4 days ago

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SUPERVISORY RESPONSIBILITY: This position has no supervisory responsibilities.

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Required Skills and Experience

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  • US Citizenship rn
  • Bachelor's degree and 2 years of experience, or 5 years of experience without a degree rn
  • Secret security clearance desired, TS preferred rn
  • Excellent written, verbal, and presentation skills rn
  • Exceptional time management and flexibility rn
  • Organized self-starter with minimal oversight rn
  • Capability to work closely with multiple teams to accomplish tasks rn
  • Ability to prioritize multiple tasks rn
  • Dedicated to producing excellent solutions consistently rn
  • Linux administration experience preferred rn
  • Office 365 experience preferred rn

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Work Environment:

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In performing the work for this position, the employee must be able to:

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  • Perform work utilizing a computer for extended periods of time rn
  • Sit for extended periods of time without leaving the work area rn
  • Climb ladders and stairs in performing the work (rare) rn
  • Walk for reasonable distances while performing work rn

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#LI-JC1

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#LI-Onsite

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  • Medical, Dental & Vision Insurance Coverage
  • Life/ADD & Short/Long Term Disability Insurance
  • 401(k) Savings Plan
  • Employee Stock Purchase Plan (ESPP)
  • Paid Time-Off (PTO)
  • Holidays
  • Education Reimbursement

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READINESS DELIVERED! Kratos Defense & Security Solutions develops and fields transformative, affordable technology, platforms, and systems for United States National Security related customers, allies, and commercial enterprises. We proactively build trusted relationships with our peers, partners and customers, and take ownership for our actions-always striving to do the right thing. This job is onsite at our office in Birmingham, AL.

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GENERAL JOB SUMMARY:

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The IT Support Specialist will be responsible for ensuring the smooth operation of Kratos' computer systems. This position will manage the installation, maintenance, and troubleshooting of hardware, software, and some networking components to maintain optimal performance and security. The role involves monitoring system activity, implementing upgrades, vulnerability management, and providing technical support to users. Collaboration with other IT staff and departments is essential to address technical issues and implement IT strategies aligned with business objectives.

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ESSENTIAL JOB FUNCTIONS:

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  • Work support tickets and support IT projects for local office rn
  • Manage new user setups rn
  • Create/disable user accounts rn
  • Create/modify/delete security groups rn
  • Add/remove users to/from security groups rn
  • Create/modify system folder structure rn
  • Perform hardware/software installations and upgrades rn
  • Mitigate vulnerabilities from weekly report rn
  • Ensure backup operations complete successfully rn
  • Document processes for creation of departmental SOPs rn
  • Report violations of corporate policies rn
  • Support IT Site Lead with network & system configurations, functionality, and security rn
  • Get training (as needed) to support essential job functions rn
  • Notify IT Site Lead of planned configuration changes to systems rn
  • Participate in training (as needed) to support essential job functions rn
  • Perform other duties as assigned rn

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About the Company

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Kratos Defense & Security Solutions Inc

Kratos Defense & Security Solutions, Inc. (Nasdaq:KTOS) is a specialized Technology Company providing mission critical products, solutions and services for United States National Security. Kratos' core capabilities are sophisticated engineering, manufacturing and system integration offerings for National Security platforms and programs. Kratos' areas of expertise include Command, Control, Communications, Computing, Combat and Intelligence, Surveillance and Reconnaissance (C5ISR) systems, satellite communications, electronic warfare, unmanned systems, hypersonic systems, directed and high power energy systems, electromagnetic railgun, missile defense, cyber warfare, cybersecurity, information assurance, and critical infrastructure security. Kratos has primarily an engineering and technically oriented work force of approximately 3,100. Substantially all of Kratos' work is performed on a military base, in a secure facility or at a critical infrastructure location.

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Aerospace and Defense
WEBSITE
http://www.kratosdefense.com/