The IT Support Specialist provides essential technical support to internal users, resolving hardware, software, and connectivity issues while assisting with network and system maintenance.
They handle Tier I support via phone, email, and chat, set up and troubleshoot workstations, manage user accounts, and support Microsoft applications and proprietary systems.
Assist network and system admins with system monitoring, participate in upgrades, and contribute to documentation and knowledge bases.
Requirements include an associate's degree or equivalent experience and at least one year in help desk support. Bonus skills involve industry-specific systems, virtualization, and network troubleshooting.
Offers comprehensive benefits, paid time off, educational support, and a collaborative work environment at a location in Evansville.