IT Support Specialist

Union Agener

Augusta, Georgia

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JOB DETAILS

SKILLS

Business Administration, Computer Networks, Computer Science, Computer Skills, Distribution Services, Ethernet Cable, Fiber Optics, Hardware Administration, Information Technology & Information Systems, Internet/IP Telephony, Interpersonal Skills, Management of Information Systems/Technology (MIS), Mathematics, Microsoft Exchange Server, Microsoft IIS Web Server (Internet Information Services), Microsoft Windows Server, Microsoft Windows System Administration, Network Administration/Management, Organizational Skills, Plant Layout and Design, Printers, Problem Solving Skills, Process Control Engineering, Process Management, SNMP (Simple Network Management Protocol), Server Hardware, Server Support, Software Administration, Storage Area Network (SAN), Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Support, Wide Area Network (WAN)

LOCATION

Augusta, Georgia

POSTED

3 days ago

Position Description, Functions, Duties and Tasks:

This position is responsible for the support and improvement of the data and communications infrastructure at the Augusta Technology Center and Distribution Center.

Functions, Duties, and Tasks:

Manage, monitor, and support the Augusta Technology Center network infrastructure
Administer local servers and support server software and hardware
Manage IT cabling including CAT5, fiber optics, telephone systems
Coordinate with corporate support teams to resolve Wide Area Network (WAN) and IP telephony issues
Coordinate with the Process Control Group to resolve network issues.
Coordinate with corporate support teams on software standards for servers and workstations

Work with outside vendors to manage IT infrastructure projects.

Minimum Qualification (Education, Experience and/or Training, Required Certifications):

Education:

Bachelor’s Degree in Computer Science, Mathematics, Business Administration or related field

Experience:

Minimum of 5 years of experience in computers with direct support of network gear, server hardware and software.

Required Skills:

Familiarity with TCP/IP, SNMP, Backup systems, etc. required.
Microsoft Windows Server administration and setup experience required.
Familiarity with Exchange, IIS, SNMP, SAN and other server platforms desired.
Cable plant design and knowledge of standards.
Requires the ability to develop effective partnerships with internal customers and possess excellent interpersonal skills.
Must be highly organized and focused on providing solutions to business needs.

Additional Preferences: n/a

Other Information:

Physical Demand Requirements
Those associated with sedentary work. Must be able to climb stair and ladders when required.

Provide support for local printer infrastructure.

IT Support Specialist

Union Agener

Augusta, Georgia

About the Company

Union Agener

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