IT SPECIALIST - SR. IT SPECIALIST - IT Software Licensing Specialist

Who We Are:

The Operating Systems Support Section provides Windows support to the SwRI administrative cost centers and to technical divisions as needed. The section is also responsible for managing the VMWare, Windows configuration, software licensing, and endpoint management.

Objectives of this Role:

• Provide support for software licensing and licensing agreements and renewals. and approvals in an enterprise software lifecycle setting.
• Support licensing across Windows, Linux, macOS, cloud, and virtualized environments.
• Manage licensing for major enterprise software platforms including Microsoft, Adobe, Oracle, SolidWorks, and VMware/Broadcom to obtain administrative and cost efficiencies.
• Interpret, and analyze EULAs, enterprise agreements, subscription terms, and licensing addenda to ensure organizational compliance with all software licensing terms and usage rights.
• Review for technical compatibility with the SwRI computing environment.
• Assess software for suitability in the SwRI regulated and controlled environments, including systems handling CUI.
• Advise IT teams and stakeholders on licensing implications of deployments, upgrades, virtualization, subscription transitions, cloud usage.
• Support CMMC-aligned documentation and evidence collection related to software inventory, usage, and entitlement.

Daily and Monthly Responsibilities:

• As part of the Software Lifecycle team, review and approve Microsoft and 3rd party software for use within SwRI.
• Maintain and track software licenses using established systems in SwRI.
• Develop internal guidance and best practices to promote compliant software usage across the organization.
• Review quotes, renewal proposals, and licensing metrics for accuracy and alignment with operational and compliance requirements.
• Engage with software vendors and authorized resellers to clarify licensing terms, pricing models, and compliance obligations.

Requirements:

• Requires a Bachelors degree in Information Technology or related degree field with relevant experience. In lieu of a Bachelors degree 6 years professional IT licensing experience a high school education or equivalent with related technical certifications.
• Microsoft certifications relating to the support of Microsoft technologies (MCSA, MCSE). Certifications preferred.
• 3 years: Experience in IT software licensing, asset management, or compliance. Demonstrated experience interpreting and applying EULAs, enterprise agreements, and subscription-based licensing and determining suitability of software for IT environments.
• 2 years: Hands-on experience managing licenses for major software vendors such as Microsoft, Adobe, Oracle, SolidWorks, and VMware.
• 2 years: Strong understanding of modern licensing models, including subscription, infrastructure-based, and bundled offerings. Experience working with procurement teams and software vendors.
• 1 years: General IT infrastructure administration experience in a Microsoft Windows physical, virtual, or cloud based secure enterprise environment to include workstations, servers, and other devices.
• A valid/clear driver's license is required.