MasTec Communications Group is seeking an IT Specialist to support desktop systems and peripherals. You will log and resolve incidents in ServiceNow, assist with Microsoft Office, Windows OS, and remote access, and coordinate with IT teams for complex issues.A strong customer service mindset is essential, with a focus on reducing repeated calls. The role requires 3 years in IT support or a customer-service environment, with relevant certifications or a related degree.#J-18808-Ljbffr
Since 1998, SEFNCO Communications has specialized in the design, construction and maintenance of modern communication networks and infrastructure for public and private sectors. We are a trusted provider of facilities, equipment and personnel for a wide variety of communications infrastructure. SEFNCO offers custom-tailored, results-orientated services in SONET, METRO-E, Wireless, FTT(X), middle-mile, last-mile and broadband solutions.
SEFNCO is uniquely positioned to not only DESIGN and BUILD complex networks, but we specialize in MAINTAINING networks and RESPONDING to emergencies that affect the network. Our customers must maintain a level of service to their customers and we respond accordingly during these events. SEFNCO has developed the methodology that provides a single-source solution to include ongoing support long after the last ditch is filled. We welcome all to experience a team... DELIVERING EXCELLENCE