Customer Support/Service, Dental Insurance, Help Desk, IT Service Management (ITSM), Logistics, Operations, Service Level Agreement (SLA), Team Lead/Manager, Technical Leadership, Technical Support, Vision Plan
LOCATION
New York, NY
POSTED
Today
ID Logistics US is looking for a Manager of Support (Help Desk) in Georgia to lead a team in delivering high-quality technical support. This role requires overseeing daily operations, ensuring service level agreements are met, and implementing improvement strategies. The ideal candidate will have strong leadership and IT support experience along with a commitment to customer service excellence. This hybrid position offers a competitive salary between $90,000 to $110,000, plus comprehensive benefits including medical, dental, vision insurance, and more.#J-18808-Ljbffr