Emory University in Atlanta is looking for a Service Desk Analyst II to provide front-line IT support to faculty, staff, and students. The role involves resolving technical issues, ensuring customer satisfaction, and maintaining effective communication. Candidates should have at least a high school diploma with relevant IT service desk experience. Preferred qualifications include technology experience in higher education and familiarity with audio/visual systems. The position primarily requires in-person attendance, but remote work may be considered.#J-18808-Ljbffr