IT Senior Support Specialist

Apollo Technology Solutions LLC

Atlanta, GA

JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, Asset Management, Customer Support/Service, Groovy Programming Language, High School Diploma, Identify Issues, Information/Data Security (InfoSec), Internet Application, Java, JavaScript, Management of Information Systems/Technology (MIS), Network Administration/Management, Oracle PL-SQL, Privacy Controls, Programming Languages, SQL (Structured Query Language), Scripting (Scripting Languages), Software Design, Software Development, Staff Training, Systems Administration/Management, Technical Support, Training Program, Training/Teaching, XML (EXtensible Markup Language)
LOCATION
Atlanta, GA
POSTED
30+ days ago
Title: IT Senior Support Specialist
Location: Atlanta, GA
Duration: 12 months
Type: Contract - Onsite


**Candidates for this position must be local to the Atlanta area**


Job Summary:
Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyses and designs software modifications to meet users' needs. May develop
and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.

Qualifications:
High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.

Additional Qualifications
  • Minimum 5 years' experience providing both front and back end technical support for
  • 3rd party application products. Including deployment/implementation, application
  • modification, and application error debugging. Experience working with Java based
  • 3rd party web applications is a plus.
  • Experience providing support for Agile Assets/Trimble Asset Management system is
  • strongly desired.
  • Demonstrable skill and hands on experience in diagnosing and resolving application
  • issues, application deployment, application configuration, scripting, performing data
  • analysis, writing SQL and stored procedures.
  • This is a senior technical support specialist position. Candidates must possess
  • advanced technical skills and knowledge.

Technical Skills – experience and knowledge which include the following:
  • Java or Other programming language
  • JavaScript
  • Groovy Script
  • XML
  • SQL
  • PL SQL
  • Oracle databases

About the Company

A

Apollo Technology Solutions LLC