IT Senior Support Specialist 3

Datasoft Technologies

Atlanta, GA

JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, Asset Management, Automotive Repair and Maintenance, Customer Support/Service, Data Analysis, Groovy Programming Language, High School Diploma, Identify Issues, Information Technology & Information Systems, Information Technology Consulting, Information/Data Security (InfoSec), Internet Application, Java, JavaScript, Life Insurance, Management of Information Systems/Technology (MIS), Network Administration/Management, Oracle Database, Oracle PL-SQL, Privacy Controls, Problem Solving Skills, Professional Services, Programming Languages, SQL (Structured Query Language), Scripting (Scripting Languages), Software Configuration Management, Software Design, Software Development, Staff Training, Stored Procedures, Systems Administration/Management, Technical Support, Testing, Training Program Development, Training/Teaching, XML (EXtensible Markup Language)
LOCATION
Atlanta, GA
POSTED
30+ days ago
IT Senior Support Specialist 3       
Hybrid: Atlanta, GA
About the Job
  • Duration: 3 Months Contract Position Possibility of extension
  • Location: Hybrid: Atlanta, GA
  • Pay rate: Hourly
  • Job ID:  799594
Responsibilities:
  • Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit.
  • Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs.
  • May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.
Qualifications: 
  • High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
  • Note:  Candidates for this position must be local to the Atlanta area
  • Note:  This position requires one day onsite per week.
Additional Qualifications
  • Minimum 5 years experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.
  • Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
  • Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
  • This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.
  • Technical Skills – experience and knowledge which include the following:
  • Java or Other programming language
  • JavaScript
  • Groovy Script
  • XML
  • SQL
  • PL SQL
  • Oracle databases
About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
  • Paid Holidays/Paid Time Off (PTO)
  • Medical/Dental Insurance
  • Vision Insurance
  • Short Term/Long Term Disability
  • Life Insurance
  • 401 (K)
 
 
 
 

About the Company

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Datasoft Technologies

Incorporated in 1994, DataSoft Technologies, Inc. is a customer-focused consulting and staffing services organization that provides solutions across all disciplines of business, including Engineering, Finance, Information Technology, Professional, Consulting, and software development. Its staff augmentation and business solutions provide a flexible, integrated workforce available for contract to hire—or permanent placement—with companies in the private and public business sectors. The company serves a broad range of businesses in the automotive, financial services, insurance, manufacturing, media and entertainment, software and telecommunications industries.

COMPANY SIZE
20 to 49 employees
INDUSTRY
Computer/IT Services
FOUNDED
1994
WEBSITE
http://www.datasoft-tech.com