IT Senior Support Specialist 3

Integrated Resources, Inc

Atlanta, GA

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JOB DETAILS

SKILLS

Agile Programming Methodologies, Analysis Skills, Asset Management, Customer Support/Service, Data Analysis, Database Programming, Groovy Programming Language, High School Diploma, Information/Data Security (InfoSec), Internet Application, Java, JavaScript, Management of Information Systems/Technology (MIS), Microsoft SQL Server, Microsoft Transact-SQL (T-SQL), Network Administration/Management, Oracle Database, Oracle PL-SQL, Privacy Controls, Problem Solving Skills, Programming Languages, SQL (Structured Query Language), Scripting (Scripting Languages), Software Administration, Software Configuration Management, Software Design, Software Development, Staff Training, Stored Procedures, Systems Administration/Management, Technical Support, Testing, Training Program Development, Training/Teaching, User Interface/Experience (UI/UX), XML (EXtensible Markup Language)

LOCATION

Atlanta, GA

POSTED

30+ days ago

Job Title: IT Senior Support Specialist 3
Location: Atlanta, GA (hybrid)
Duration: 12 Months

Job Description:
Job Summary:
Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.

Qualifications:

High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
Note: Candidates for this position must be local to the Atlanta area
Note: This position requires one day onsite per week.

Additional Qualifications

Minimum 5 years of experience providing both front and back-end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java-based 3rd-party web applications is a plus.
Experience providing support for the Agile Assets/Trimble Asset Management system is strongly desired.
Demonstrable skill and hands-on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL, and stored procedures.
This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.

Technical Skills experience and knowledge, which include the following:

Java or other programming language
JavaScript
Groovy Script
XML
SQL
PL SQL
Oracle databases

Skill Matrix:

Skill	Required	Amount of Experience	Experience
Technical front end and back end 3rd party software support	Required	7	Years
Agile Assets/Trimble Asset Management System Support	Highly desired	5	Years
JavaScript and Groovy Script	Required	5	Years
Database development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQL	Highly desired	5	Years

IT Senior Support Specialist 3

Integrated Resources, Inc

Atlanta, GA

About the Company

Integrated Resources, Inc

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