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IT Senior Support Specialist 3

Integrated Resources, Inc

Atlanta, GA

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JOB DETAILS
JOB TYPE
Contractor
SKILLS
Agile Programming Methodologies, Analysis Skills, Asset Management, Customer Support/Service, Data Analysis, Database Programming, Groovy Programming Language, High School Diploma, Identify Issues, Information/Data Security (InfoSec), Internet Application, Java, JavaScript, Management of Information Systems/Technology (MIS), Microsoft SQL Server, Microsoft Transact-SQL (T-SQL), Network Administration/Management, Oracle Database, Oracle PL-SQL, Privacy Controls, Problem Solving Skills, SQL (Structured Query Language), SQL Databases, Scripting (Scripting Languages), Software Administration, Software Configuration Management, Software Design, Software Development, Staff Training, Stored Procedures, Systems Administration/Management, Technical Support, Testing, Training Program Development, Training/Teaching, User Interface/Experience (UI/UX), XML (EXtensible Markup Language)
LOCATION
Atlanta, GA
POSTED
30+ days ago
Job Title: IT Senior Support Specialist 3 Location: Atlanta, GA (hybrid) Duration: 12 Months Job Description: Job Summary: Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff. Qualifications: High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. Note: Candidates for this position must be local to the Atlanta area Note: This position requires one day onsite per week. Additional Qualifications Minimum 5 years of experience providing both front and back-end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java-based 3rd-party web applications is a plus. Experience providing support for the Agile Assets/Trimble Asset Management system is strongly desired. Demonstrable skill and hands-on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL, and stored procedures. This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge. Technical Skills experience and knowledge, which include the following: Java or other programming language JavaScript Groovy Script XML SQL PL SQL Oracle databases Skill Matrix: Skill Required Amount of Experience Experience Technical front end and back end 3rd party software support Required 7 Years Agile Assets/Trimble Asset Management System Support Highly desired 5 Years JavaScript and Groovy Script Required 5 Years Database development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQL Highly desired 5 Years

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Integrated Resources, Inc