IT Senior Support Specialist 3

Syntricate Technologies

Atlanta, GA

JOB DETAILS
JOB TYPE
Full-time
LOCATION
Atlanta, GA
POSTED
26 days ago
We are currently looking for an experienced IT Senior Support Specialist 3 to join a great team on an exciting project. Position: IT Senior Support Specialist 3 Duration: Long Term Contract Location: Atlanta GA. 30308 (Hybrid) Job Summary: Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff. Qualifications: •High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. Ad Qualifications Minimum 5 years experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus. Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired. Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures. This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge. Technical Skills – experience and knowledge which include the following: Java or Other programming language JavaScript Groovy Script XML SQL PL SQL Oracle databases Skill Required / Desired Amount of Experience Technical front end and back end 3rd party software support Required 7 Years Agile Assets/Trimble Asset Management System Support Highly desired 5 Years JavaScript and Groovy Script Required 5 Years Database development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQL Highly desired 5 Years

About the Company

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Syntricate Technologies