IT Project Manager - Telecom & Unified Communications

EEOC Statement

"Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

You must be authorized to work in the United States without employer sponsorship.

Work Environment and Travel Requirements

This position is: Remote

Travel requirements: Up to 25%

Position Summary

The Project Manager is responsible for partnering with business and technical teams in establishing project teams and providing overall direction for the technology development components of projects from initiation through to delivery.

Essential Functions

• Manage telecommunications and voice‑related projects, including coordination with vendors and internal teams

• Support implementations or upgrades related to voice, conferencing, or communication platforms

• Create and manage project charters, scope statements, project plans, Gantt charts, governance plans, team roles/responsibilities, and kickoff materials.

• Gather requirements from end users and stakeholders to define objectives, goals, scope, technical specifications, workflows, and business use cases.

• Serve as a liaison between technical and non-technical teams, run meetings, manage agendas and minutes, and escalate risks as needed.

• Maintain project documentation repositories and best-practice deliverables.

• Provide guidance, mentoring, and support to project team members while managing stakeholder expectations.

• Perform other duties as assigned.

• Maintain regular and reliable attendance.

Additional Information

The position serves internal employees and external clients including patients, vendors, contractors, and partners. The role requires access to sensitive and confidential information and an understanding of healthcare regulatory and compliance requirements such as HIPAA.

Education

Bachelor's Degree in Information Systems, Computer Science, Engineering, Business, or a related field.

Experience

• Minimum 5 years of related project management experience.
• Experience managing and owning telecom/voice projects
• At least 3 years implementing major software systems within healthcare or ERP environments.
• Experience using structured deployment methodologies and leading small projects or workstreams on larger initiatives.
• Strong experience using Microsoft Project, SharePoint, and Microsoft Office.

Certifications

PMP (Project Management Professional) preferred.

Skills and Abilities

• Strong project planning and organizational skills.
• Ability to manage multiple initiatives simultaneously.
• Excellent written and verbal communication skills.
• Ability to analyze complex business problems and recommend solutions.
• Strong stakeholder, vendor, and team collaboration skills.

Physical and Mental Demands

This role requires prolonged sitting, repetitive computer use, occasional standing or walking, and lifting up to 20 pounds. The employee must have sufficient vision, hearing, and communication abilities to perform job duties.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.