Budgeting, Cloud Computing, Conflict Resolution, Contract Management, Contract Requirements, Cross-Functional, Customer Support/Service, Database Administration, Government, Government Contracts, Human Resources, Information Technology & Information Systems, Leadership, Mentoring, Multitasking, Order Delivery, Performance Analysis, Performance Management, Procedure Development, Project Tracking, Project/Program Management, Quality Assurance, Quicktime, Resource Management, Schedule Development, ServiceNow, Software Development, Support Documentation, System Architecture, Systems Analysis, Team Lead/Manager, Technical Support, Testing, Time Management
Position Overview
The IT Project Manager (Senior) serves as the primary point of contact between the Government (Contracting Officer, COR, Program Office) and INSI Cloud's technical staff.
This role is responsible for planning, directing, and overseeing all aspects of the DOI IBC HRD IT Support Services task order-ensuring delivery of high-quality, timely, and cost-effective solutions across the Human Resources Directorate's application portfolio, including FPPS, NextFPPS, Quicktime, WebTA, and ServiceNow systems.
The IT Project Manager provides both technical and managerial leadership, guiding multiple concurrent technology initiatives that include software development, modernization, database administration, quality assurance, migration, and documentation support.
Key Responsibilities
Task Order and Contract Management
- Serve as the Contractor's authorized representative, with full authority to act on behalf of INSI Cloud for all matters related to task order execution.
- Oversee project performance, scope, schedule, budget, and staffing; ensure all deliverables meet DOI standards and contractual requirements.
- Maintain continuous communication with the Government COR, CO, and Program Managers, including weekly status meetings and written progress updates.
- Coordinate with onsite and remote contractor personnel to assess task performance, workload distribution, and alignment with work assignment managers.
- Establish and monitor procedures for schedule management, leave requests, overtime approvals, and conflict resolution, consistent with DOI IBC policies.
- Collaborate with the Government to evaluate and refine the Onsite Lead function, ensuring efficient day-to-day task execution.
Leadership and Team Coordination
- Lead and guide a multidisciplinary team of software developers, database administrators, systems analysts, QA testers, and architects supporting HRD systems.
- Define team goals, allocate resources, and manage priorities across multiple simultaneous workstreams.
- Provide mentorship and direction to staff; evaluate performance and recommend improvements affecting project growth and success.
- Foster collaboration across functional and technical domains to ensure seamless integration of modernization, migration, and sustainment activities.