Agile Programming Methodologies, Artificial Intelligence (AI), Atlassian JIRA, Backlog Prioritization, Best Practices, Budget Management, Budgeting, Business Administration, Business Analysis, Change Management, Cloud Computing, Communication Skills, Cross-Functional, Customer Satisfaction, Data Management, DoD Directive 8140, DoD Directive 8570, Documentation, Documentation Plan, Ecosystems, FIPS (Federal Information Processing Standards) 199, Federal Laws and Regulations, Government, Health Plan, ISO (International Organization for Standardization), ISO 9001, ITIL (IT Infrastructure Library), Incident Management, Information Technology & Information Systems, Information/Data Security (InfoSec), Just in Time (JIT), Kanban, License Management, Maintain Compliance, Metrics, Microsoft SharePoint, Nonprofit, Operations Management, Product Testing, Professional Services, Project Development, Project Tracking, Project/Program Management, Quality Control, Regression Testing, Release Management/Engineering, Risk, Risk Management, Root Cause Analysis, Service Delivery, ServiceNow, Small Business, Software Development Lifecycle (SDLC), Strategic Planning, Team Lead/Manager, Team Player, Travel Planning, Trend Analysis, Willing to Travel