IT Project Management, Application Support, and Data

Desired Qualifications

• Experience in IT project management roles
• Experience in IT application support roles
• Experience supporting applications in Microsoft Azure and/or administering environments in Microsoft Azure
• Experience in data storage optimization
• Experience in database analysis
• Experience in Azure modernization support
• Azure administrator certification
• Experience supporting and troubleshooting Microsoft SQL databases
• Experience with ShareFile
• Experience with Tableau
• Experience with Drupal
• Experience with Acquia
• Experience with OnContact

Desired Qualifications

• Cloud & Azure
  • Experience delivering solutions on Microsoft Azure
  • Experience implementing Azure networking, computing, and security best practices
  • Experience implementing Azure Data Lake Storage (ADLS Gen2) and Delta Lake
  • Experience managing Azure SQL, storage accounts, Data Lake, and Azure migration tooling
  • Experience using Azure Key Vault, Azure Monitor, and Log Analytics in enterprise environments
  • Azure Administrator-level certification and/or experience
• Databricks & Enterprise Data Engineering
  • Experience implementing and supporting Azure Databricks (clusters, workflows, notebooks, jobs)
  • Experience delivering Databricks-based data engineering solutions at enterprise scale
  • Experience implementing PySpark and Spark SQL pipelines
  • Experience in large-scale data architecture and data storage analysis
• PDF Extraction & Document Processing Solutions
  • Experience delivering document‑extraction solutions using Azure Document Intelligence
  • Experience building and/or integrating PDF ingestion pipelines using PyPDF2, pdfplumber, PDF.js, or equivalent tools
  • Experience implementing OCR processing of scanned PDFs
  • Experience in large‑scale PDF text pre‑processing, chunking, and transformation for LLM retrieval
• Vector Search & Embedding Infrastructure
  • Experience converting unstructured document content into embeddings for downstream LLM use
  • Experience deploying vector search solutions using Azure AI Search
  • Experience implementing and managing vector databases such as Pinecone, Weaviate, or Chroma
• Chatbot / Generative AI Solution Delivery
  • Experience designing, building, and maintaining enterprise chatbots that use PDF documents as primary content sources
  • Experience deploying chatbots using LLMs (Azure OpenAI, OpenAI, Hugging Face, or similar platforms)
  • Experience implementing Retrieval‑Augmented Generation (RAG)
  • Experience designing conversational flows and performing prompt optimization at scale
  • Experience developing APIs or back‑end integrations connecting LLMs with vector stores and document repositories
  • Experience using frameworks such as LangChain, Semantic Kernel, or equivalent enterprise tooling
  • Experience monitoring, validating, and optimizing chatbot response quality
• Platform & Application Support
  • Experience supporting Microsoft SQL Server
  • Experience supporting enterprise platforms such as ShareFile, Tableau, Drupal, Acquia, and OnContact
• Business Analysis & Multi‑Division Collaboration
  • Experience leading requirements gathering across technical and non‑technical stakeholder groups
  • Experience working within complex, multi‑division organizations with diverse levels of data maturity
• Experience delivering technical documentation and/or providing technical communication

Minimum Qualifications

• Five (5) years’ experience in IT project management roles
• Two (2) engagements lasting at least six (6) months each in IT project management roles
• Two (2) engagements lasting at least six (6) months each in IT application support roles
• Two (2) years’ combined experience supporting applications in Microsoft Azure and/or administering environments in Microsoft Azure
• Two (2) years’ experience in data storage optimization
• Two (2) years’ experience in database analysis
• Two (2) years’ experience in Azure modernization support

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