IT Program Manager

Mitchell Martin

Pennington, NJ

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JOB DETAILS

SALARY

$35.38–$50.55 Per Hour

SKILLS

Budget Management, Business Operations, Business Strategy, Call Center Operations, Call Centers, Communication Skills, Customer Escalations, Information Technology & Information Systems, Leadership, Maintenance Services, Management of Information Systems/Technology (MIS), Multitasking, Organizational Skills, Product Development, Project Management Professional (PMP), Project Management Software, Project Planning, Project/Program Management, Risk Management, Strategic Planning, Technical Delivery, Technical Leadership

LOCATION

Pennington, NJ

POSTED

30+ days ago

Title:IT Program Manager

Location: Pennington,NJ
Employment Type: Contract

Compensation
Pay Range:$35.38-$50.55/Hr

Description
Lead significant projects or multiple projects with a broad impact.
Support infrastructure delivery needs in a technical project management role.
Work independently with limited direction, evaluated through results.
Provide leadership and strategic direction for IT and client/business area issues.
Act as a single point of contact for unresolved problems and complex service requests.
Demonstrate flexibility and excellent communication skills across all organizational levels.
Utilize excellent organizational skills to lead complex projects and programs.

Key Responsibilities
Initiate and provide strategic and tactical planning input for IT environments.
Participate in the development of technology products and service standards.
Manage risks and issues in complex technical environments.
Develop and manage project plans and budgets.
Communicate effectively with all organizational levels.
Serve as an escalation point between client/business areas and internal IT management.

Qualifications
5 years of experience in a Contact Center Technology environment.
Proficient in project management tools and office software.
Experience in successfully delivering infrastructure technology projects.
General knowledge of Contact Center business operations and strategy.
PMP certification.

Core Technologies
Project Management Tools | Office Software | General Use Knowledge of Task Management Software

Benefits
Learn more about our benefits offerings here https://www.mitchellmartin.com/careers/benefits-perks

EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement

About the Company

Mitchell Martin

OUR FOCUS IS GROWTH

It’s not just about filling job openings. It’s about enabling growth and inspiring success. That’s what we do.

Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines. We help drive success for both people and companies by helping them achieve positive growth. We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

1984

WEBSITE

https://www.mitchellmartin.com