IT Program Manager

LanceSoft Inc

Cambridge, MA(remote)

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JOB DETAILS

SALARY

$120–$127.43 Per Hour

SKILLS

Alliance/Partner Management, Billing, Biology, Biotech and Pharmaceutical, Budget Management, Capital Expenditure (CAPEX), Change Control, Channel Strategies, Computer Science, Continuous Deployment/Delivery, Continuous Improvement, Contract Management, Cost Control, Cross-Functional, Customer Relationship Management (CRM), Financial Analysis, Financial Management, Financial Metrics, Financial Risk, Forecasting, Funding, GxP, Healthcare, Information Technology & Information Systems, Leadership, Manufacturing, Network Design, Network Programming, Network Security Design, Network Support, Operational Expenditure (OPEX), Operational Strategy, Performance Analysis, Performance Metrics, Process Development, Program Planning, Project Tracking, Project/Program Management, Quality Metrics, Regulatory Requirements, Reporting Dashboards, Risk, Risk Analysis, Risk Management, Software Development Lifecycle (SDLC), Statement of Work (SOW), Systems Engineering, Team Lead/Manager, Variance Analysis, Vendor/Supplier Evaluation, Wide Area Network (WAN), Wireless Communications, Wireless LAN, Wireless Security

LOCATION

Cambridge, MA(remote)

POSTED

7 days ago

Fully Remote EST hours
Role Purpose
The Senior Program Manager is accountable for the successful execution of Project Phoenix, the client global network modernization program, delivering enterprise-wide transformation across SD-WAN, LAN, Wireless, and supporting network security capabilities. Reporting to program leadership, this role provides strategic and operational leadership for a global team of internal and contract Project Managers while overseeing delivery across BioLife donation centers, Global Manufacturing & Supply (Client/GQ) facilities, research sites, and corporate offices.
Key Responsibilities
Program Leadership & Delivery
Lead the global execution of Project Phoenix, ensuring delivery of all strategic milestones across SD-WAN, LAN, Wireless, and network modernization initiatives.
Own the integrated program plan, dependencies, milestones, and delivery roadmap across all workstreams.
Establish and maintain program governance, executive reporting, Steering Committee materials, dashboards, and status communications.
Present program health, milestone progress, financial performance, risks, and strategic recommendations to senior leadership and executive stakeholders.
Lead planning and execution of global migration and cutover activities while minimizing operational disruption and ensuring business continuity.
Vendor & Partner Management
Serve as the primary program relationship manager for client strategic network delivery partner.
Govern vendor performance, Statements of Work (SOWs), resource planning, commercial commitments, and delivery performance.
Ensure vendor activities remain aligned with program objectives, quality standards, and delivery timelines.
Financial Management
Own program financial management across both OpEx and CapEx investments.
Manage forecasting, budget tracking, vendor invoicing, financial variance analysis, and resource planning against MRP/MYC commitments.
Identify financial risks and opportunities while ensuring effective cost management.
Risk, Compliance & Quality
Lead program risk management, proactively identifying, assessing, and mitigating delivery risks.
Ensure successful execution within client governance framework, including GxP, validation, change control, and other regulatory requirements.
Key Accountabilities
Accountable for successful delivery of a global, multi-year enterprise transformation program.
Leads multiple concurrent workstreams across geographically distributed teams and vendors.
Drives integrated planning, governance, financial management, and execution across the program lifecycle.
Establishes governance processes, delivery standards, and continuous improvement practices across the program.
Monitors program performance through KPIs, financial metrics, schedule adherence, and risk indicators.
Qualifications
Education
Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related discipline.
Equivalent combination of education and significant relevant experience may be considered.
Experience
10+ years of progressive IT program and project management experience.
Demonstrated success leading complex global infrastructure or network transformation programs.
Experience managing large-scale, cross-functional initiatives spanning multiple business functions, regions, and vendors.
Experience delivering projects within regulated environments, preferably pharmaceutical, healthcare, or life sciences.
Conceptual understanding of enterprise network concepts including campus network design, wifi network design, security standards and wan concepts is a plus

About the Company

LanceSoft Inc

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/