IT/OT Infrastructure Engineer

Company INEOS Oxide

Interested in joining a winning team. A team whose employees share in the ownership of the business and are empowered to make a difference.

Organizational context and job purpose INEOS Organization INEOS is a global manufacturer of petrochemicals, specialty chemicals, and oil products. It comprises 15 businesses, each with a major chemical company heritage. Its production network spans 65 manufacturing facilities in 16 countries throughout the world. INEOS products make a significant contribution to saving life, improving health, and enhancing standards of living for people around the world. Its businesses produce the raw materials that are essential in the manufacture of a wide variety of goods from paints to plastics, textiles to technology, and medicines to mobile phones - chemicals manufactured by INEOS enhance almost every aspect of modern life.

Business Context INEOS Oxide is one of the most diverse, dynamic, and successful businesses within INEOS. We operate 4 manufacturing sites in Europe and North America: Antwerp, BE; Köln, DE; Lavera, FR; Plaquemine, US; and Bayport, TX, US. We produce a broad range of 200 products, which spread across five key value chains: Ethylene Oxide, Propylene Oxide, Oxoalcohols, Acetic Acid, and ENB. And on many of our products, we are the European market leader. Our total manufacturing capacity is above 3 million tonnes per annum, generating an annual EBITDA of ~300 M€. INEOS Oxide is an energetic business, which is growing actively on a global level, with projects to extend our production base to new sites in North America and Asia, in addition to continued investment on our existing platforms. We are committed to resourcing the Information Technology team accordingly to deliver on this ambitious growth agenda.

Purpose of the Job Provides direct, secure support in the development and maintenance of the companys IT and OT DCS and SIS infrastructure, including LAN, WAN, and communication systems. The role has a high degree of impact on the ability for the business to operate safely and efficiently.

Environmental Context Unavailability of IT and OT assets can have direct negative impact on business performance. The role has primary responsibility for supporting and improving network and computer components of all IT and OT systems and is necessary to ensure the production units can be operated in a safe and reliable way, that employees can remain productive, and business processes that rely on technology continue to function. Problem-solving done by the individual requires determining how to solve and interrogatively selecting/tuning solution combinations.

The employee contributes to improvements in existing standards and procedures, thus expanding work boundaries. This employee is capable of creating a scope of work to address defined problems. The individual is expected to break down complex issues into smaller, quantifiable parts and implement established procedures and possibly develop new procedures to accomplish goals. The individual focuses primarily on completions of specific tasks.

Responsibilities and Accountabilities Accountability 1: Safety, Health, and Environmental This position - and all positions - with the INEOS Oxide US organization requires that the incumbent commit to learning, following, and practicing INEOS 20 Principles of Process & Behavioral Safety as applicable to the position. These Principles are posted throughout each Oxide facility, and each employee must also commit to following INEOS Life-Saving rules on a daily basis. These are also posted within each Oxide facility.

Accountability 2: Systems Support and System Risk Management Effective performance in this role is critical to the efficient and safe operation of the business. To ensure business processes operate as designed, the individual must provide support for the technical components of our internal computing environment for IT as well as OT systems. This includes networks, servers, communication systems, protocols, hardware, operating systems, firewalls, etc. Assist the global INEOS Oxide teams to develop strategic plans for technical environment.

Accountability 3: Troubleshooting and Performance Optimization Demonstrate a desire to identify and address root causes. Influence the establishment of new procedures within their functions to optimize performance. Support developing and sharing of best practices within the local organization. Determines priorities and may deviate from established procedures as long as objectives are met. No direct monitoring of the job.

Accountability 4: IT and Process Control Support Support critical requirements, including:

• Network Security
• Network Administration
• Active Directory
• System Patching
• Back-Up
• Manage LAN and WAN Servers
• Cyber Security Monitor system health and address any issues. Support VMWare. Assist life cycling computer systems. Project Management activities with a focus on technical projects. Maintenance of system architecture drawings, assets, databases, and network documentation. Liaison between site IT/OT and other site departments as well as business IT and OT teams.

Accountability 5: Communication Manage communication systems. Cisco Call Manager Unity Server experience. Radio communication. Camera management. Provide mentoring/training/backup to Service Desk Technician. Supervise work being done by 3rd party technology vendors.

Skills

• Competencies: Level of Education & Experience in general: Bachelor of Science degree in a computer-related field or 10 years of specific experience.
• Certifications: Certification in one or more networking or back-office technologies. Relevant certifications such as CCNA, CCNP, or equivalent is highly preferred.
• Additional Qualifications: Good knowledge of Active Directory services, DNS, DHCP, GPONetwork Administration and Network Infrastructure management skills. Knowledge of SQL Management Studio is an advantage. Excellent communication and teamwork skills.
• Technical Knowledge & Skills:
• Understanding of highly complex technical aspects of role.
• Advanced technical skills in most of the following areas:
• Digital security technologies
• Design and implementation of LANs and WANs
• TCPIP networking
• DNS
• DHCP
• Client Server management
• Windows 11 Server 2019 and higher
• Active Directory and Group Policy management
• Backup and restore systems Veeam or equivalent
• Deployment of service packs, hotfixes, and system updates
• Disaster recovery planning and implementation
• Telecommunication systems
• Scripting and automation
• Virtual server environments VMware Hyper-V AHV
• Experience with a variety of vendor products such as Honeywell Aspen VMware and Cisco
• Network administration engineering and troubleshooting expertise
• Firewall switch and router configuration and management
• Network monitoring tools and technologies
• Network virtual cyber and physical security expertise

Problem Solving & Delivery

• Able to diagnose and resolve technical or process issues and evaluate business impact
• Able to propose alternative solutions when required

Process Collaboration & Leadership

• Solid understanding of ITIL processes and ITSM procedures
• Maintain regular reporting to appropriate levels of management
• Take a leadership role in IT/OT infrastructure and project initiatives

Behavioral Skills

• Able to perform work without supervision
• Good communication skills both written and verbal
• Able to interact across different cultures and time zones
• Comfortable interacting with all levels in the local organization and with others across functional boundaries
• Able to work on complex assignments requiring interaction with personnel at multiple levels and across functional boundaries
• Actively seek input from others
• Able to work with colleagues, users, and persons in different disciplines
• Able to solve complex problems using interpolative thought processes and orderly approach to decision making and recognizing similarities in past situations
• Able to influence others to gain support and actively work to implement improvements in issue resolution processes

ADA Physical requirements, visual acuity requirements, and environmental conditions

• While performing the duties of this job, the employee is regularly required to sit and perform tasks requiring repetitive use of hands.
• The employee must occasionally walk, stand, and travel by car, airplane, or other means.
• Exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.
• Employee must have the ability to see written documents, computer screens, and to adjust focus.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make discriminations in sound.

Work Environment This job is performed mainly in a temperature-controlled office environment.

Performance Indicators

• Measurement and success along with improvements will be monitored by the Manager.
• Following are the Primary Key Performance Indicators for this position:
• Efficient and timely issue resolution
• SHE Performance: Zero incidents
• Departmental Goals & Objectives: 99/100 compliance
• EPAGMPDOTO: SHAM
• Meet all departmental annual training and progression goal as defined in annual performance assessment previously listed in individual annual goals.

Our culture is one of honesty and integrity with an emphasis on safety, health, and environmental performance. On our team, people are acknowledged for embracing new practices that help create real value for customers.

Equal Employment Opportunity Statement INEOS Oxide is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, or protected veteran status. We strive to ensure equal opportunity for all employees and applicants and make hiring decisions based on qualifications, merit, and business needs.

E-Verify INEOS Oxide participates in E-Verify. E-Verify is a system that allows employers to verify the employment eligibility of their employees in the U.S. All new hires at INEOS will be required to confirm their identity and employment authorization through E-Verify.

Our culture is one of honesty and integrity with an emphasis on safety, health, and environmental performance. On our team, people are acknowledged for embracing new practices that help create real value for customers.