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IT Operations Support Specialist

V2Soft

Louisville, KY

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JOB DETAILS
SKILLS
Android, Apple iPad, Apple iPhone, Artificial Intelligence (AI), Automation, Business Continuity Planning (BCP), Business Solutions, Capability Maturity Model Integration (CMMI), Cisco Network Software, Cisco Network Systems, Cisco Routers, Cisco Switches, Cloud Computing, Community Support, Computer Maintenance, Control Systems, Data Analysis, Database Administration, Ecosystems, Establish Priorities, Finance, Fortune 500 Customers, High School Diploma, ISO (International Organization for Standardization), Identify Issues, Information Technology & Information Systems, Lean Manufacturing, Linux Operating System, Management of Information Systems/Technology (MIS), Manufacturing, Manufacturing Assembly, Manufacturing Automation, Manufacturing Operations, Manufacturing Software, Manufacturing Systems, Microsoft Active Directory, Microsoft Windows Operating System, Microsoft Windows Server, Mobile Devices, Network Administration/Management, Network System Hardware, Nonprofit, Operating Systems, Operational Support, Operations Control, Printers, Problem Solving Skills, Process Improvement, Production Support, Programmable Logic Controller (PLC), Proofreading, Relocation Services, Scripting (Scripting Languages), Server Support, Software Administration, Software Engineering, Support Documentation, Systems Administration/Management, Team Player, Technical Leadership, Technical Operations, Technical Recruiting, Technical Support, Testing, VMWare vSphere, Virtual Machine (VM), Windows PowerShell, iOS
LOCATION
Louisville, KY
POSTED
4 days ago
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!
Please visit us at www.v2soft.com  to know more . 



 Position Description:
This is an Information Technology Operations based role that supports the Kentucky Truck Plant – home of the Super Duty, Expedition and Navigator. KTP is the most complex plant in the client. This is an outstanding opportunity to be a member of the Site IT team and to assist in redefining and reimagining how site IT lends support to the manufacturing team. As a member of the Plant IT team, you will be hands on in assisting the plant in producing vehicles that are Built client Tough. As part of the job responsibilities, you will interface and support IT across a broad host of Infrastructure & Applications that the plant uses to produce our high-quality vehicles. You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, enabling Factory of Tomorrow (e.g., IIOT, Software-defined networks, next-generation error proofing, digital solutions, and various mobility solutions) along with supporting the legacy manufacturing systems within the facility. The successful candidate will be working with a global team to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure on the plant floor and lead various efforts to ensure all manufacturing applications meet client’s productivity goals. You will also interface daily with all business departments in the plant, from assembly and industrial controls to quality and finance. This position provides an excellent opportunity to not only expand your IT Skillset, but also to acquire manufacturing experience that will enhance your long-term career potential.
Skills Required:
IT Operations, Operations Support Systems, Technical Troubleshoot, IT Support, Technical Customer Support, Technical Support
Experience Required:
The successful candidate will have or be willing to quickly learn the following items: • Experience with Server administration; Windows (2016+) and/or Linux • Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation. • Willing to learn Cisco software-defined architecture (SDA) troubleshooting and implementation. • Knowledge of Windows server and Windows Active Directory/ADFS • Experience with VM servers (vSphere). • Experience with Android and iOS, iPhones, iPads. • Experience with Office365. • Experience with SharePoint. • Experience with Office automation, Windows, PC’s & Printers • Experience with handheld scanners and imagers. • Any plant floor automation experience is highly desired (Control systems, PLC’s, etc.), but not required. • PowerShell scripting is desired but not required.
Education Required:
High School Diploma / GED
Education Preferred:
Bachelor's Degree
Additional Information :
• Support a multi-shift operation in a manufacturing plant. o Must be able to work on site with flexible hours in support a multi-shift operation and support weekend production when necessary. • Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant. • Interface with corporate IT and business owners to prioritize improvement efforts. • Support Plant Floor Systems / Corporate teams in resolving incidents; Provide triage and execute business continuity plans, support escalations, provide hands and feet to support teams and other global teams (e.g. DBA, Server Operations, Ops Control, Network Operations) if necessary. • Focus on the integration / long term maintenance of applications and hardware. • Assist site IT manager with managing assignments and workload. • Develop, maintain, and share, accurate support documentation. • Support of local network equipment in a Cisco based environment. • Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem. • Support of Factory of Tomorrow deployments and expansion efforts utilizing IIOT, iOS, software-defined network, mobile, and Android based equipment.
 
V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.  

About the Company

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V2Soft