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IT Operations Support Specialist

KYYBA, Inc

Louisville, KY

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JOB DETAILS
SKILLS
Android, Apple iPad, Apple iPhone, Automation, Business Continuity Planning (BCP), Business Services, Cisco Network Software, Cisco Network Systems, Cisco Routers, Cisco Switches, Computer Maintenance, Control Systems, Data Analysis, Database Administration, Ecosystems, Establish Priorities, Finance, High School Diploma, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Lean Manufacturing, Legal, Linux Operating System, Management of Information Systems/Technology (MIS), Manufacturing, Manufacturing Assembly, Manufacturing Automation, Manufacturing Operations, Manufacturing Software, Manufacturing Systems, Microsoft Active Directory, Microsoft Windows Operating System, Microsoft Windows Server, Mobile Devices, Network Administration/Management, Network System Hardware, Operating Systems, Operational Support, Operations Control, Printers, Problem Solving Skills, Process Improvement, Production Support, Programmable Logic Controller (PLC), Proofreading, Relocation Services, Scripting (Scripting Languages), Server Support, Software Administration, Support Documentation, Systems Administration/Management, Team Player, Technical Recruiting, Technical Support, VMWare vSphere, Virtual Machine (VM), Windows PowerShell, iOS
LOCATION
Louisville, KY
POSTED
4 days ago
Job Title: IT Operations Support Specialist
 
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. 
 
Job Description
 
This is an Information Technology Operations based role that supports the Kentucky Truck Plant – home of the Super Duty, Expedition and Navigator. KTP is the most complex plant in the *** Motor Company. This is an outstanding opportunity to be a member of the Site IT team and to assist in redefining and reimagining how site IT lends support to the manufacturing team. As a member of the Plant IT team, you will be hands on in assisting the plant in producing vehicles that are Built *** Tough. As part of the job responsibilities, you will interface and support IT across a broad host of Infrastructure & Applications that the plant uses to produce our high-quality vehicles. You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, enabling Factory of Tomorrow (e.g., IIOT, Software-defined networks, next-generation error proofing, digital solutions, and various mobility solutions) along with supporting the legacy manufacturing systems within the facility. The successful candidate will be working with a global team to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure on the plant floor and lead various efforts to ensure all manufacturing applications meet ***’s productivity goals. You will also interface daily with all business departments in the plant, from assembly and industrial controls to quality and finance. This position provides an excellent opportunity to not only expand your IT Skillset, but also to acquire manufacturing experience that will enhance your long-term career potential.
 
Skills Required:
IT Operations, Operations Support Systems, Technical Troubleshoot, IT Support, Technical Customer Support, Technical Support
 
Skills Preferred:
N/A
 
Experience Required:
The successful candidate will have or be willing to quickly learn the following items: • Experience with Server administration; Windows (2016+) and/or Linux • Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation. • Willing to learn Cisco software-defined architecture (SDA) troubleshooting and implementation. • Knowledge of Windows server and Windows Active Directory/ADFS • Experience with VM servers (vSphere). • Experience with Android and iOS, iPhones, iPads. • Experience with Office365. • Experience with SharePoint. • Experience with Office automation, Windows, PC’s & Printers • Experience with handheld scanners and imagers. • Any plant floor automation experience is highly desired (Control systems, PLC’s, etc.), but not required. • PowerShell scripting is desired but not required.
 
Experience Preferred:
0
 
Education Required:
High School Diploma / GED
 
Education Preferred:
Bachelor's Degree
 
Additional Information:
• Support a multi-shift operation in a manufacturing plant. o Must be able to work on site with flexible hours in support a multi-shift operation and support weekend production when necessary. • Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant. • Interface with corporate IT and business owners to prioritize improvement efforts. • Support Plant Floor Systems / Corporate teams in resolving incidents; Provide triage and execute business continuity plans, support escalations, provide hands and feet to support teams and other global teams (e.g. DBA, Server Operations, Ops Control, Network Operations) if necessary. • Focus on the integration / long term maintenance of applications and hardware. • Assist site IT manager with managing assignments and workload. • Develop, maintain, and share, accurate support documentation. • Support of local network equipment in a Cisco based environment. • Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem. • Support of Factory of Tomorrow deployments and expansion efforts utilizing IIOT, iOS, software-defined network, mobile, and Android based equipment.
 
Location: (Louisville, KY)
 
Disclaimer: 
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, ag e, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”
It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665

Rewards:
Medical, dental, vision
401k 
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client 
 
SELECT AWARDS
  • An INC 5000 company for 10 years
  • Corp! Michigan Economic Bright Spots 
  • Crain’s Detroit Business Top Staffing Service Companies in Detroit
  • TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
  • Best of MichBusiness winner in HR Wizards & Partnerships
  • Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
  • 101 Best & Brightest Companies to Work for in Michigan
 
 
 
 
 

About the Company

K

KYYBA, Inc

Kyyba group of companies are privately held and specialize in staff augmentation, application software and project solutions. In operation for more than 15 years, we have earned an enviable track record and reputation within all the industries we serve. Our unique processes and maturity enables us to understand the needs of the business organizations and provide business solutions that match the real and compelling needs of our customers.

Headquartered in Michigan, Kyyba has multiple office locations and we serve local, regional and national client base consisting of Fortune 500 and middle market companies. Kyyba extends the above solutions and services to a broad spectrum of industry verticals ranging from automotive, insurance, technology, financial, transportation, government and so on.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1998
WEBSITE
http://www.kyyba.com/