IT Operations Specialist

LanceSoft Inc

Las Vegas, NV

JOB DETAILS
JOB TYPE
Full-time
LOCATION
Las Vegas, NV
POSTED
30+ days ago
JOB DESCRIPTION Job Title: IT Operations Specialist Location: On-site – Spring Valley area, Southwest Las Vegas, NV Shifts: Contractors will initially work during the Day, Monday-Friday 10am-6:30pm. However, the shift will eventually transition to one of the four designated shifts. Day Mon-Fri - 10 am-6:30 pm Night Wed-Sun - 5:30 pm-2 am Day Sun-Thurs - 10 am-6:30 pm Day Tues-Sat - 10 am-6:30 pm Overview: We are seeking a highly motivated and detail-oriented IT Operations Specialist to support our Technical Operations team within a dynamic and fast-paced Fusion Center environment. This role is based on-site in the Spring Valley area of Southwest Las Vegas and is instrumental in capturing, analyzing, and documenting key operational workflows and dependencies. Key Responsibilities: • Shadow multiple operations team members to observe day-to-day workflows and system interactions • Document processes, dependencies, bottlenecks, and pain points in current technical operations • Work closely with cross-functional teams to gather data and insights on end-to-end technical workflows • Assist in developing process improvement recommendations and operational documentation • Provide technical feedback and support where appropriate, aligning with operational goals • Communicate findings effectively to both technical and non-technical stakeholders Required Qualifications: • Strong analytical and documentation skills • Excellent communication and interpersonal skills • Ability to work independently and collaboratively in an on-site, high-security environment - Prior experience in at least two of the following technical domains: • Real-time technical operations • Advanced TCP/IP networking • Cellular networks • AWS cloud computing • Kubernetes • Windows workstation support Preferred Qualifications: • Experience in an operations center, NOC/SOC, or similar real-time support setting • Familiarity with network monitoring tools, cloud-based diagnostics, or infrastructure automation • Experience interacting with DevOps or Infrastructure teams in a production environment • 5+ years of experience Work Environment: • This position is on-site at a secure facility in the Spring Valley area of Southwest Las Vegas • Must be able to pass background screening and comply with facility access requirements

About the Company

L

LanceSoft Inc

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/