Serves as the primary clinical technology resource for clinical and/or third-party information systems. The individual will be the primary interface with clinicians to ensure multi- and inter-disciplinary coordination of technology deployments across the entire health system.
Responsibilities include integrating nursing and other clinical staff processes computer science information science and evidenced-based practices to optimize and standardize technology systems, workflows, and communications. Incorporates assessment planning and design training implementation evaluation through data analysis and optimization of solutions to meet organizational goals and strategic objectives.
Informatics projects and changes are carried out using evidence-based practices for systematic analysis, detailed planning, and design, understanding guiding, and delivering responsible nursing care. Possesses knowledge pertaining to the eleven functional areas of nursing informatics practice. In addition, the individual will have a sound foundation of nursing process and practice relevant regulatory mandates, principles of quality/safety improvement.
Acts as a change agent in the identification, development, planning, implementation, and value measurement of informatics strategies to support and integrate quality patient care and professional practice in accordance with applicable regulations and standards. This position provides critical analysis and evaluation of Health IT and recommends revision of clinical systems, processes, and workflows to ensure achievement of positive patient outcomes and optimal end-user experiences.
Essential Job Functions
Serves as the primary clinical technology resource for the assessment and mapping of current and future state workflows with gap identification, analysis, design, implementation, on-going development, and maintenance of clinical information systems and processes.
Coordinates closely with Billings Clinic Leadership, staff members, Information Technology staff, key stakeholders, including affiliates, managed, and non-managed sites, and software vendors for the planning, analysis, design, implementation, evaluation, and support of clinical applications, technology, and infrastructure.
Key Responsibilities
Manage multiple responsibilities in a fast-moving, high-volume environment.
Participate in systems testing, validation, troubleshooting, and problem resolution with guidance.
Performs in-depth analysis as part of a team.
Acts as a liaison and expert resource for Health IT efforts with the end-user community, clinicians, and/or software vendor to identify problems and concerns regarding the overall performance and/or effectiveness of the technologies and workflows that impact clinical users.
Researches, analyzes, and provides recommendations for corrective action to resolve problems with the internal functionality of the system and/or integration of information between systems.
Collaborates with the technical resources and/or software vendor with recommendations for system enhancements, detailed information regarding technical or functionality problems, and assists with implementation of recommended fixes.
Combines knowledge of patient care informatics concepts and change management to effectively address the information and knowledge needs of patients.
Promotes safe, effective, and efficient use of Health IT.
Monitors the environment, technology, and infrastructure to support the prevention of medical errors and adverse events.
Promotes the use of Health IT to improve patient safety by designing, developing, implementing, and educating on decision support tools.
Continuously collects, analyzes, and reports data in collaboration with quality on patient safety issues and outcomes to leadership/management.
Develops innovative quality improvement activities related to informatics or information technology and/or the organization, resulting in optimal information flow and/or processes, improved quality outcomes, and improved workflow.
Incorporates Nursing Research and evidenced-based nursing knowledge into Nursing Informatics practice.
Ensures nursing practices and corresponding policies and procedures related to Health IT follow appropriate Practice Acts and other applicable regulations and standards.
Demonstrates clinical competency and nursing knowledge in specific informatics role.
Ability to prioritize workload using critical thinking and clinical judgment with consideration for associated risk factors, i.e., regulatory need, safety issue, new service lines, etc.
Maintains competency in all organizational, departmental, and outside agency environmental, employee, or patient safety standards relevant to job performance.
Additional Duties
Performs other duties as assigned or needed to meet the needs of the department/organization.
See table below for additional duties.
Additional Duties
(Insert table or list of additional duties as needed)