IT - Medicaid - Enterprise Quality Program Test Lead

Resources Provided: Enterprise Quality Program Test Lead
Services
Description:
The Alabama Medicaid Agency (AMA) has embarked on a major
transition from a monolithic system with 14 different business
functions to an interoperable, modern system based on a Service
Oriented Architecture (SOA). This multi-year Medicaid Enterprise
Modernization project will include working with multiple vendors and
may include multiple project methodologies. The project must
comply with the Center for Medicare and Medicaid Services
standards and requirements such as the Medicaid Information
Technology Architecture (MITA), Medicaid Enterprise Certification
Lifecycle (MECL), Outcomes Based Certification and the Medicaid
Enterprise Certification Toolkit (MECT). The Program Management
Office (PMO) vendor has already joined the project, and is
responsible for defining requirements, managing the program, and
providing support in the enterprise quality and testing efforts.
To oversee the quality and testing efforts, AMA has established an
Enterprise Quality Program (EQP) to support and implement quality
goals and is seeking an EQP Test Lead to support the MES
Modernization project. The EQP Test Lead will be responsible for
successful conduction of User Acceptance Testing (UAT) and End-
to-End (EE2E) testing for the Alabama Medicaid Systems
Modernization Program (AMMP). This person is responsible for
identifying, creating, and executing UAT scripts, identifying end
users and working closely with them to manage overall UAT testing
activities. This person is also responsible for creating an EE2E test
plan, creating and execution of Enterprise EE2E scenarios and test
cases, and validating complete software workflows across
integrated systems, databases, and third-party APIs to ensure
seamless performance.
The EQP Test Lead reports to the EQP Program Manager for
assurance and testing aspects of Medicaid Enterprise System
(MES) program.
Specific EQP Test Lead job requirements include the following:
• Serves as the UAT Test Lead and drives UAT for Medicaid
applications, ensuring systems for claims, eligibility, and
providers meet business requirements, and CMS regulations
• Leads UAT execution, manage testers, coordinate with
stakeholders, and oversee defect resolution to ensure a high-
quality compliant system
• Serve as the EE2E Test Lead and drive EE2E testing for
Medicaid applications, validating the entire Medicaid
Management Information System (MMIS) workflow from claim
submission to payment ensuring all components, databases,
and third-party interfaces function together under real-world
scenarios
• Identify the EE2E scenarios, prepare EE2E test cases, work
with vendors to conduct the enterprise EE2E testing
• Act as a trusted partner with contractors and Agency managers
to ensure testing outcomes reach program goals and key
initiatives achieve desired results. Develop, design, and
oversee metrics and Key Performance Indicators (KPIs) that
provide insight to the health of the quality assurance program
• Perform Test Analyst activities with experience in developing,
implementing and evaluating a multi-phase Enterprise Test
Strategy. Experience developing software tests for functional
performance, UAT and Enterprise EE2E testing that include
automated, ad-hoc, and manual testing elements.
• Strong knowledge of MMIS EE2E testing. Strong knowledge of
identifying the business processes in MMIS system. Strong test
planning and test case development skills. Knowledge of
Systems Development Life Cycle
• Strong knowledge of testing Web-based applications and
understanding of Azure Dev Ops operations, functions and
features.
• Strong knowledge of ETL testing. Ensure the accuracy,
integrity, and performance of data stored and processed within
the Snowflake cloud data platform.
• Supports MES quality assurance program. Demonstrates a
strong understanding of Software Design Patterns, object-
oriented programming and agile methodologies associated with
testing. Ability to oversee and integrate with multiple test teams
for testing individual modules and End-to- End testing for MES
solutions. Collaborate with subject matter experts and program
managers to scope opportunities, identify constraints, and
mitigate risks specifically but not limited to testing. Knowledge
of version control concepts and management software
Specific
Requirements:
Required Experience:
• 2 - 3 years of experience in using AI tools for EE2E Testing,
API testing using open-source automation tools and testing
Snowflake cloud data platform
• 2 - 5 years of experience in testing MMIS system
• 2 - 5 years of experience in preparing and executing an EE2E
Test Strategy and creating data for EE2E testing
• 3 - 5 years of experience in preparing and executing ETL test
cases
• 3 - 5 years of experience in member and provider enrollment
and management, claims adjudication, and processing
payments
• 3 - 5 years developing test strategies for complex business
applications and systems
• 3 - 5 years of experience with large multi-vendor projects or
teams
• 3 - 5 years of experience working with management and key
stakeholders
• 5 - 7 years of report testing, creating UAT test cases,
conducting and executing UAT
• 5 – 7 years quality assurance and test management experience
• Excellent written and verbal communication skills to relate
quality assurance concepts and test theories to non-technical
audiences
• Ability to interact professionally with a diverse group of
executives, managers, and subject matter experts
• Ability to work independently with minimal direction from other
team members
• Ability to work under pressure and to a deadline.
• Demonstrated effective analytical, critical thinking, and
diagnostic skills
• Extensive knowledge of all MS Office products; with strong
skills in Excel, Word, PowerPoint, and SharePoint
Candidates who do not meet the required experience will not
be considered.
Preferred Qualifications:
• Program and Project management experience
• Experience in Enterprise EE2E testing
• Concepts of automated testing experience
• Strong interpersonal and team building skills
• Strong analytical and critical thinking skills
• Advising on Request for Proposals (RFPs) and evaluating
submitted proposals
• Ability to work with virtual and in-person teams
Education/Certification:
• Bachelor’s degree in computer science, information systems
or similar field; or 5+ years of equivalent work experience