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IT - MarCom Manager - Mid-Level

Mindlance

Austin, TX(remote)

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JOB DETAILS
SKILLS
Administrative Skills, Artificial Intelligence (AI), Change Management, Communication Skills, Detail Oriented, Diversity, Documentation, Establish Priorities, Leadership, Maintain Compliance, Marketing, Marketing Campaign, Marketing Communications, Marketing Plan, Multitasking, Operational Support, Operations Management, Operations Planning, Operations Processes, Organizational Skills, Outbound Marketing, Process Improvement, Process Management, Project/Program Management, Team Player, Use Cases, Work From Home, Writing Skills
LOCATION
Austin, TX(remote)
POSTED
30+ days ago
Job Title: IT - MarCom Manager - Mid-Level
Duration: 12-Months
Job Location: Austin, TX / Remote


Job Description:
**Can work remotely - Preference outside of Eastern timezone - Majority of team is in Denver and Austin

** Role will not be hands on Campaign Marketing- Will be more supporting marketing efforts and organization

Position Overview
The Marketing Operations Manager will support core marketing operations within the Marketing Technology, Planning, and Enablement team with a focus on AI-related processes, intake management, and communications, as well as broader team and Marketing Portfolio operations. This role partners closely across the entire marketing organization to keep work moving, provide critical organization and coordination across defined priorities, and delivery of recurring and programmatic deliverables. The position blends program office support, team operations, and emerging AI enablement work ideal for someone who is organized, collaborative, and comfortable operating across process, content, and coordination.

Key Responsibilities
" AI Operations Support
" Partner with stakeholders to streamline AI review and approval processes, support ongoing governance needs and support submissions from stakeholders.
" Gather and assess AI use cases, feedback, and additional platforms and capabilities from across the Marketing Organization.
" Support marketing-wide AI coordination, communications, education, and enablement efforts.
" Develop and execute change management activities to support adoption of new AI processes and technologies.
" Marketing Program Office Support
" Support development and ongoing maintenance of project portfolio governance, including documenting processes, tools, standards, and templates.
" Manage intake requests by reviewing submissions, validating completeness, and partnering with requestors to ensure required information is available for prioritization and decision-making.
" Support planning and reporting activities by preparing meeting materials, executive-level updates, and leadership-ready summaries.
" Assist with annual and quarterly portfolio planning by consolidating inputs and organizing materials for review.
" Marketing Technology & Planning Enablement (MTPE) Team Operations:
" Support development and rollout of operational tools, templates, and process documentation to improve team enablement and ensure adherence to standards.
" Assist with monthly and quarterly team reporting, synthesizing accomplishments, challenges, opportunities, and risks into clear, leadership-ready updates.

Qualifications
" Bachelor s degree in Marketing, Business, Communications, or a related field (or equivalent experience).
" 2 5 years of experience in marketing operations, program management, or a related operational role.
" Experience supporting intake, planning, or governance processes in a marketing or technology environment.
" Strong written communication skills with experience preparing leadership-ready materials.
" Comfort working across teams and managing multiple priorities with attention to detail; High flexibility when switching tasks across disparate areas of focus
" Interest in AI technologies and capabilities; direct AI experience is a plus but not required.
" Highly independent, ability to activate with incomplete information or limited context

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

About the Company

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Mindlance

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