Budget Management, Communication Skills, Computer Science, Crystal Reports, Customer Support/Service, Detail Oriented, Firewalls, Hardware Installation, Hardware Upgrades, Help Desk, High Availability, Information Technology & Information Systems, Interpersonal Skills, Inventory Management, Management of Information Systems/Technology (MIS), Microsoft Office, Microsoft SQL Server, Microsoft Windows Operating System, Microsoft Windows Server, Needs Assessment, Network Routers, Network Switching, Network System Hardware, Office Suites, Organizational Skills, Presentation/Verbal Skills, Requirements Management, Software Administration, Software Installation, Software Licenses, System Operations, Systems Maintenance, Technical Support, Time Management, Trend Analysis, Writing Skills