Pay or shift range: $65,000 – $70,000. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.DescriptionCompensation Range: $65,000 - $70,000 yearly commensurate with experienceBenefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks.Overview: The IT Operations Manager ensures the stability, integrity, and efficient operation of the internal OST staff members to support core organizational functions. This is achieved through collection of data and ensuring workflows are properly handled by the team. Data is collected and compiled into meaningful information and submitted to management, thus allowing the department and agency to make business decisions to improve technology at Housing Works. The IT Operations Manager will apply proven communication, analytical, and problem‑solving skills to help identify, communicate, and resolve issues to maximize the benefit of IT systems investments.Responsibilities:Manage IT staff and ensure data is being properly collected and analyzed to improve systems.Provide guidance and assign tasks to the internal IT team.Ensure that tasks are performed correctly and information is properly collected and analyzed.Inspect current standards and provide a roadmap to keep equipment up to date.Perform audits on IT systems to ensure proper procedures are being followed by both IT team and agency members.Help with documentation and training to ensure Housing Works staff can utilize new technologies as they are rolled out.Work with other members of the Operations team to plan projects, maintain compliance logs, and improve existing workspaces.Develop new network troubleshooting strategies to reduce downtime and decrease maintenance costs.Create rational strategies for upgrading the company's network software whenever a new update is available.Construct and implement plans to ensure the company's network continues to operate smoothly in the event of a problem.Stay up to date with new network technology and report this information to the executive team each quarter.Work closely with other department managers to assess the growth needs and maintenance of the company's network.Provide proactive checks and support to upper management, ranging from VPs to C‑suite staff.Requirements:Bachelor of Science in computer science or related field.Minimum 5–7 years' experience in an IT role.2–3 years' experience in a supervisory position.Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.#J-18808-Ljbffr
Housing Works is the largest community-based AIDS service organization in the United States, as well as the nation's largest minority-controlled AIDS service organization. Since our founding in 1990, we have provided lifesaving services, such as housing, medical and mental health care, meals, job training, drug treatment, HIV prevention education, and social support to more than 20,000 homeless and low-income New Yorkers living with HIV and AIDS.
Housing Works also runs social enterprise businesses that raise millions of dollars every year to help pay for the services that we provide, spread awareness of our mission, and provide jobs to graduates of our Job Training Program. Our best-known businesses are Housing Works Thrift Shops, a chain of upscale thrift shops located throughout New York City, and the Housing Works Bookstore Cafe, a used bookstore, literary hub and concert venue located in Soho in downtown Manhattan.