Best Practices, Budgeting, Business Solutions, Capital Expenditure (CAPEX), Capital Project, Communication Skills, Continuous Improvement, Hospitality and Tourism, Identify Issues, Information Technology & Information Systems, Information/Data Security (InfoSec), Internet Security, Leadership, Maintain Compliance, Management of Information Systems/Technology (MIS), Mentoring, Network Administration/Management, Network Performance/Analysis, Operational Strategy, Operational Support, Operations, Problem Solving Skills, Process Improvement, Profit & Loss, Property Maintenance, Property Management, Regulatory Compliance, Return on Investment (ROI), Service Delivery, Technical Leadership, Technical Operations, Telecommunications, Vendor/Supplier Management
IT Manager | Luxury Resort Technology Leader
Salamander Middleburg - Middleburg, VA
Salamander Middleburg, a Forbes Five‑Star luxury resort, is seeking an experienced IT Manager to lead property technology operations. This is a high‑visibility leadership role responsible for hotel systems, infrastructure, security, and daily technology operations that support exceptional guest service and business performance.
We are seeking a hands‑on IT leader who enjoys solving problems, improving systems, and partnering with operational leaders in a fast‑paced luxury environment.
Key Responsibilities:
- Provide strategic and operational leadership of all IT functions within a Forbes Five-Star luxury resort environment
- Ensure the reliability, security, and performance of all network infrastructure, cybersecurity protocols, backups, and enterprise systems
- Oversee and optimize hotel technology platforms including PMS, POS, telecommunications, guest-facing systems, and business applications
- Partner with executive leadership to align technology initiatives with operational goals and the guest experience strategy
- Manage technology vendors, contracts, system implementations, and capital projects
- Provide hands-on technical leadership, troubleshooting complex issues while mentoring users and promoting technology best practices
- Develop and manage the IT operating budget and CAPEX plan, ensuring fiscal discipline, ROI on technology investments, and accountability for IT-related P&L impact
- Drive continuous improvement through innovation, system enhancements, and technology solutions that improve efficiency, service delivery, and guest satisfaction
- Ensure compliance with brand standards, data security requirements, and hospitality technology best practices
Ideal Candidate:
- IT Manager or Senior IT experience required
- Hospitality, hotel IT experience required
- Strong infrastructure, systems, and security knowledge
- Strong communication and leadership skills
- Stable work history and team‑oriented mindset
Why This Role Stands Out:
- • Leadership role with executive exposure
- Opportunity to modernize and improve resort technology
- Stable luxury hospitality company
- Competitive compensation and strong benefits package
- Career growth opportunity within a respected luxury brand
Benefits:
- Medical, Dental, Vision
- 401(k) with company match
- Paid Time Off and holidays
- Free employee meals
- Resort discounts (spa, dining, hotel stays)
- Career advancement opportunities
- Leadership development opportunities
If you are looking for a role where your technical expertise directly impacts operations, guest experience, and business success, we encourage you to apply.
Apply today to join one of Virginia's premier luxury resort teams.
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Salamander Hospitality LLC