IT Manager I / 61015732

IT Manager I / 61015732

Salary

$79,600.00 - $111,500.00 Annually

Location

Richland County, SC

Job Type

FTE - Full-Time

Job Number

188703

Agency

Department of Social Services

Division

Information Systems

Opening Date

06/04/2026

Closing Date

6/14/2026 11:59 PM Eastern

Class Code:

AM55

Position Number:

61015732

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

TEC07

Hiring Range - Min.

$79,600.00

Hiring Range - Max.

$111,500.00

Opening Date

05/21/2026

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The IT Manager I manages the Server and Cloud Services Administration staff and directs activities of information technology professionals in the planning, development, support, maintenance, monitoring, and administration of agency servers and cloud services, including the full Microsoft 365 platform (Exchange, SharePoint, M365 Administration, Power Platform, Azure Active Directory, Teams, lntune, OneDrive, Microsoft Defender, Compliance Center, Security Center, and related applications) and on-premises infrastructure (Active Directory, Group Policy, DNS, DHCP, file and print services, SCOM, SCCM, and Windows Server) to ensure maximum efficiency, uptime, and security. Coordinates with peers and executive leadership to develop and implement strategic solutions, providing secure and stable services for the deployment of the agencys applications and services, while overseeing identity synchronization, single sign-on, hybrid integration, and modernization efforts to enhance scalability, data protection, and operational resilience.
• Serves as the primary agency contact with the SC Dept of Administration, PMO, and Division of Technologys hosted services teams to monitor and collaborate to ensure that the Agencys hosted environment, servers, and services are maintained, configured, updated, and monitored, and that all procedures and processes will properly secure data, applications, and communications conforming specifically to Agency and DTO standards, policies, and procedures and comply with State and Federal requirements. Evaluate and recommend resource configurations to provide a stable environment and control cost.
• Manages personnel in the administration and security of the Agencys 2411/365 delivery of server infrastructure and cloud hosted services, to include oversight and management of the Agencys virtual servers deployed to support Agency applications and MS365 services and solutions. Responsible for the management and planning of the Agencys Microsoft Cloud tenant and hosted solutions, and associated Microsoft licensing. This includes the planning, deployment, maintenance, monitoring, and updates for Microsoft Active Directory Services and Entra ID, MS365, MS MECM, and monitoring and verification of data storage, backups and disaster recovery solutions and services.
• Partners with the Agency Chief Information Security Officer and security team to ensure appropriate security protocol and policies are implemented and followed.
• Evaluates the business needs of the agency and recommends solutions. Assesses project progress and is held accountable for results. Directs the preparation of project reports for customers. Maintains service catalog associated with supporting collaborative services.
• Ensures that personal identifying information (PII) is properly used, access, gathered, shared, and disposed. To protect the agency networks and applications by safeguarding systems, equipment, and data.
• Performs other duties as required.

Minimum and Additional Requirements

A Bachelors Degree in communications, business administration, information technology, mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology.

Relevant experience may substitute for the bachelors degree on a year-for-year basis.

Additional Comments

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid drivers license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Information Systems / Richland County

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Have you ever been terminated or forced to resign from any job? If yes, please explain.

02

I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.

• Yes
• No

03

I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available position(s) and in the event I am offered a position with the SC Department of Social Services, I will be required to provide a certified official transcript within two (2) weeks of employment.

• Yes
• No

04

If you selected "Yes" that you are a veteran in the Agency-Wide Questions, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?

• Yes
• No

05

Have you ever been employed by the State of South Carolina? If yes, please provide the state agency/agencies.

06

How did you hear about this job opportunity?

• HR Recruiter
• DSS Employee
• DSS Internship
• Careers Website
• Indeed
• LinkedIn
• SCWORKS
• College/University Job Portal
• Social Media (Facebook, Instagram, etc.)
• Radio/TV/Billboard
• Other

07

If you selected "Other" or "DSS Employee" in the previous question, please list the source below.

08

Have you completed an internship with the SC Department of Social Services?

• Yes
• No

09

Which of the following best describes your highest level of completed education?

• High School Diploma or GED
• Associate Degree
• Bachelors Degree
• Masters Degree
• Doctorate
• None of the above

10

Please provide your major(s) and give the date(s) you received your degree(s)?

11

Do you have at least two (2) years of experience in IT support or a related technical role?

• Yes
• No

12

Describe a Microsoft 365, Azure, identity, messaging, endpoint management, or infrastructure project where you personally served as the technical SME or technical lead. What was the business or technical problem, what specific design or configuration decisions did you personally make, what tools or admin centers did you use, and what was the final outcome.

13

Tell us about a time you had to troubleshoot or resolve a complex technical issue in a Microsoft 365 or infrastructure environment. What symptoms were reported, how did you investigate the issue, what logs, tools, PowerShell commands, or portals did you use, and what was the root cause and resolution?

Required Question

Employer State of South Carolina

Agency Department of Social Services Address 1535 Confederate Avenue Extension

Columbia, South Carolina, 29201

Phone 803-898-7315 ext. 2

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.