Job Posting End Date:
07-14-2026
Worker Sub-Type:
Regular
Scheduled Weekly Hours:
40
The purpose of this position is to ensure that our customers have the appropriate application software to be effective and efficient and ensure that software systems are reliable and properly maintained. In addition, evaluate their information system needs, design solutions with them, coordinate interface development, data translation needs, system maintenance and enhancements. Manage projects including new system acquisition, development and installation. The work is performed under the direction of the CCITC Director.
Essential Duties and Responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
General
Perform duties in a manner that is consistent with the CCITC core values.
Provide great customer service using strong written and verbal communication and interpersonal skills
Maintain, edit, use and safeguard from unauthorized access confidential information.
Effectively work as part of a team, take direction from others, share knowledge, and build consensus
Promote Process Improvement
Champion the need and benefit by utilizing a structured approach to business process improvement.
Identify improvement opportunities and manage improvement requests
Determine work priorities, work independently, and exercise initiative
Follow Change Management Practices as established by CCITC
Attend conferences, seminars and off-site training sessions as requested
Accept new responsibilities at any time
Management of Assigned Personnel
Manages assigned personnel
Implements the organization's performance management program.
Regular positive and constructive feedback about performance
Coaching and mentoring staff
Providing written mid-year and annual performance reviews
Identifies training needs and annual goals for each staff member
When necessary, implements a performance improvement plan for staff failing to meet standards
Recommend transfers, promotions, discipline, discharge, and salary increases as appropriate
Recruits, interviews, selects and trains new hires and promotions
Provides training and instruction; plans, coordinates, assigns and reviews work; maintains standards; approves leave;
Ensures that staff receive additional specialized training necessary for them to perform at a high level in application management, process improvement, project management and relationship partner responsibilities as defined per their job description.
Assigns priorities and sets strategy for staff consistent with CCITC strategy
Sets and maintains schedules.
Maintains standards
Explains and enforces policies, procedures and guidelines.
Management Team
Works with other managers and analysts to recommend technology solutions for CCITC and its customers.
Supports a positive work culture and a strong sense of teamwork within CCITC.
Participate in management meetings. Provides input on issues within the organization including organizational planning and goals setting.
Communicates effectively and in a timely manner with the Director and colleagues
Minimum Training and Experience Required to Perform Essential Job Functions
Bachelor's degree in MIS or other Information Technology degree preferred. At least three years' experience as an analyst within an IT organization providing business analysis and applications support. A combination of education and experience that provides equivalent knowledge, skills and abilities will be considered.
Project management experience; Project Management Professional certification desired.
Experience managing the development of complex interfaces between multiple vendors desired.
Additional Qualifications:
Compensation:
Starting salary is $108,534.40 - $116,875.20 annually
Application deadline July 13,2026
Also provided is a comprehensive employee benefits package including health and dental insurance and income continuation and life insurance, paid leave, holidays, deferred compensation, flexible benefit program, and Wisconsin Retirement System.
SELECTION PROCEDURE:
Selection of the successful candidate may be made by assessment of experience and education, criminal record check, data-entry test; oral interview; review of references, written background inventory, and other appropriate job-related selection procedures. All applicants will be notified as to the status of their application.
CCITC reserves the right not to fill this position based on applications received, staffing needs and other open positions.
SPECIAL ACCOMMODATIONS:
CCITC will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the CCITC office or phone (715) 261-6710 to request special accommodations prior to the application deadline.
NOTICE TO APPLICANTS:
Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant's application, records, recommendations and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the CCITC not provide access to this information.
If you choose not to have this information become a public record, you must make such a request in writing to the City County IT Commission If you become a finalist for the position, your identity may be disclosed as required by law.