The IT LOCAL SUPER USER is crucial role in conducting all aspects of our client's assigned business project portfolio and our internal policies and procedures.
Exciting opportunity for an IT LOCAL SUPER USERto join our team.
The normal operating hours are M-F 7- 3:30P. The Super User Contract Logistics is in principle responsible for the K+N CL Information Systems (WMS, TMS, KN LOGIN, etc). The job role encompasses operational and first-level support, user trainings, set-up of new customers, further developments and enhancements, release coordination, tender support and interaction with the national/regional CL Information Systems Team and other relevant counterparts. The ERP being implemented is an Oracle WMS Cloud based system. (Log fire and LN ). The role of the Super User is a developing role, and as skills grow, the Super User shall be able to learn and develop more him/herself.
YOUR RESPONSIBILITIES
Supporting Logistics-Process design and mapping
First level support
Error analysis, recovery and trouble shooting in coordination with national / regional team and/or other relevant counterparts
Preparation and follow up of open issue list
Audits to insure the users are properly and effectively operating the system, SOP monitoring
Software- and release testing in coordination with Regional team
Observing and maintaining data quality
User perception management
YOUR SKILLS AND EXPERIENCES
Fluent with the current MS Office Professional package, with special skills in MS-ACCESS-database applications
5+ years experience in Contract Logistics / 3PL / Distribution Centre / Pharma Cold Chain Warehouse environment
5+ years management experience in high volume, fast paced distribution center / warehouse environment
Preferably, have an operations background in Logistics and Supply Chain Management, with good understanding and application experience of IT systems OR IT background with sound understanding of the theory and practice of supply chain management and warehouse management
Knowledge of technical processes related to standard warehouse equipment and applications such as racking, WMS systems and MHE
Prior experience working in healthcare/medical device regulated environment
Good communication written skills, both verbal and written
Very organized / Methodical
Critical / Analytic / Objective
Ability to work effectively in a high-pressure environment
Ability to effectively handle multiple, simultaneous tasks
Acts as project resource
Development of SOP’s for WMS integrated part together with Project Manager CL
Configuration, design and mapping with the support of Project Manager CL
Configuration and testing of WMS for standard local implementations
Coordination and execution of EDI Mapping between K+N & Customer
Solution testing with customer (facing) and site
Coordination of testing, SME training, work instruction creation or edits, and other training materials
Help end users review and define any new systemic requirements and align them with the current operational processes
Abacus Staffing
201 Stateline Rd W Suite 5A
Southaven, MS 38671
Office: (662)470-5846 Call or text with any question