IT Infrastructure & Security Engineer

An IT Infrastructure & Security Engineer at Senesco Marine must perform a wide range of tasks related to networking systems administration, cloud administration, end-user support, and cybersecurity. The IT Infrastructure & Security Engineer supports the IT Manager in implementing and maintaining security controls and practices aligned to organizational requirements, including NIST SP 800-171 and CMMC, and assists with compliance evidence readiness as needed.

The employee must comply with all safety procedures and guidelines and comply with all company-issued policies, procedures, rules, and regulations. The employee must also have an excellent work ethic, including excellent attendance, punctuality, and the desire to complete designated work in a timely fashion.

Education and Experience ------------------------

Must have at least 3 years of experience in Information Technology (IT), IT, and Information Systems (IS) performing a combination of network support, systems administration, cloud administration, and helpdesk/end-user support, or equivalent combination of education and experience.

Certifications such as CompTIA A+ Security, Microsoft certifications (e.g., Azure Administrator), or equivalent or similar credentials are preferred. Familiarity with security controls and expectations aligned to NIST SP 800-171 and CMMC is preferred. Must have strong verbal and written communication skills and be detail-oriented to maintain accurate tickets, documentation, and compliance-related records.

Duties & Responsibilities -------------------------

### Key Responsibilities

• Coordinate, implement, maintain, and update assigned computer systems, software, and hardware in support of operations.
• Be capable of diagnosing and correcting malfunctions to user equipment and systems, and resolving user issues relating to hardware, software, cabling, and telephone systems as applicable.
• Provide Tier 1-2 technical support, including documenting user interactions and troubleshooting steps, and escalating issues when appropriate.
• Support administration of identity and access controls, user provisioning/deprovisioning, role/group assignment, support for secure access practices consistent with internal information security requirements.
• Support networking operations and secure configuration practices, e.g., secure remote access and segmentation concepts, where applicable, consistent with network security management principles and least-privilege design.
• Assist with maintaining the confidentiality, integrity, and availability of information systems and data by adhering to the security controls outlined in internal policy aligned to NIST SP 800-171 and the CMMC framework.
• Support CMMC readiness activities by assisting with the organization and collection of technical evidence, e.g., screenshots and over-the-shoulder demonstration support, commonly requested during assessments.
• Assist the IT Manager with IT projects and continuous improvements, including standardization, documentation improvements, and security hardening tasks as assigned.
• Be able to work closely with all levels of supervisors and upper management as required.
• Have a willingness to learn new techniques and support evolving security and compliance requirements.
• Be able to receive instructions and perform job duties in budgeted time frames.
• Be a self-starter able to perform job duties with little or no supervision and must identify and report problems and discrepancies to the IT Manager and request assistance as necessary.
• Be able to meet the work schedule and maintain a clean work environment.
• Complete any other task or assignment as directed by a supervisor.

Work Demands -------------

The employee is required to wear personal protective equipment (PPE), including but not limited to respirator, hardhat, face shield, safety goggles, safety shoes, steel toe safety harness, gloves, or other protective clothing, as determined by a Senesco Marine Job Hazard Analysis. The employee must report all accidents or injuries to their supervisor and the EHS (Environmental Health & Safety) Department. The employee must report to their supervisor any and all damages to equipment or broken and misused tools. The employee needs to work at a pace consistent with meeting company deadlines.