IT Helpdesk Specialist - Windows, O365 & Remote Support
The Heritage Group
Indianapolis, IN(remote)
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JOB DETAILS
SKILLS
Analysis Skills, Communication Skills, CompTIA - Computing Technology Industry Association, Customer Support/Service, Help Desk, Information Technology & Information Systems, Microsoft Product Family, Microsoft Windows Operating System, Multitasking, ServiceNow, Technical Support
LOCATION
Indianapolis, IN
POSTED
Today
The Heritage Group is seeking an IT Service Desk Analyst to support Indianapolis users and remote locations. You will handle phone and remote inquiries, assist with O365, Windows 10, and general hardware/software issues, and document all work in ServiceNow to ensure first-call resolution where possible.Requirements include 1+ year IT support experience, strong communication, and the ability to multitask. Certifications such as CompTIA or Microsoft are preferred upon hire.#J-18808-Ljbffr