IT Help Desk Associate I - Windows & Remote Support
Computer Task Group
Birmingham, AL(remote)
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JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Desktop PC, English Language, Help Desk, Identify Issues, Microsoft Windows Operating System, Team Player, Technical Support, Willing to Travel
LOCATION
Birmingham, AL
POSTED
Today
Computer Task Group, Inc. in Birmingham, AL, seeks an Associate I Help Desk to provide first-level remote IT support and assist higher-level support. You will log customer interactions, follow triage procedures, and use remote desktop tools to diagnose issues.Ideal candidates have a HS diploma and at least one IT certification, with 0–5 years in IT support, and strong English communication. The role requires teamwork and the ability to travel if needed; local commuting is expected for onsite#J-18808-Ljbffr
About the Company
C
Computer Task Group
CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.
CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.