Communication Skills, Computer Hardware, Computer Software, Computer Systems, Customer Support/Service, Desktop Administration, Diagnostics Solutions/Software, Hardware Repair, Help Desk, Identify Issues, Information Technology & Information Systems, Local Area Network (LAN), On Site Support, Peripheral Hardware, Presentation/Verbal Skills, Printers, Problem Solving Skills, Wide Area Network (WAN), Writing Skills
Abilene, Wichita Fall or Lubbock, TX , - Hourly Range $36 - $41hr (Contract to Hire)
Job Brief
The IT Field Technician will be the hands-on resource for our remote office locations. You will be responsible for providing Tier 2 desktop support, assist with network work issues, troubleshoot printers, and resolve simple server issues.
Responsibilities
- Issues related to computer systems, software, and hardware.
- Provide additional assistance and handle escalated support tickets
- Perform remote troubleshooting through diagnostic techniques
- Manage printers
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN)
- Install, modify, and repair computer hardware and software.
Requirements
- Help Desk experience along with LAN, servers, and peripherals
- Provide exceptional customer service
- Takes ownership of projects and responsibilities.
- Ability to work independently
- Strong verbal and written communication skills
- Willing to drive a few hundred miles a week to site locations
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Scuttlebutt Services, LLC