Communication Skills, Computer Hardware, Computer Software, Computer Systems, Customer Support/Service, Desktop Administration, Diagnostics Solutions/Software, Hardware Repair, Help Desk, Identify Issues, Information Technology & Information Systems, Local Area Network (LAN), On Site Support, Peripheral Hardware, Presentation/Verbal Skills, Printers, Problem Solving Skills, Wide Area Network (WAN), Writing Skills
LOCATION
Abilene, TX
POSTED
30+ days ago
Abilene, Wichita Fall or Lubbock, TX , - Hourly Range $36 - $41hr (Contract to Hire)
Job Brief
The IT Field Technician will be the hands-on resource for our remote office locations. You will be responsible for providing Tier 2 desktop support, assist with network work issues, troubleshoot printers, and resolve simple server issues.
Responsibilities
Issues related to computer systems, software, and hardware.
Provide additional assistance and handle escalated support tickets
Perform remote troubleshooting through diagnostic techniques
Manage printers
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN)
Install, modify, and repair computer hardware and software.
Requirements
Help Desk experience along with LAN, servers, and peripherals
Provide exceptional customer service
Takes ownership of projects and responsibilities.
Ability to work independently
Strong verbal and written communication skills
Willing to drive a few hundred miles a week to site locations